Chamber of Commerce

      PrimeTrust Federal Credit Union

      ( 44 Reviews )

      PrimeTrust Federal Credit Union
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (44 reviews)
      24
      5
      2
      3
      10
      Read Our 44 Reviews

      Chamber Rating

      3.7 - (44 reviews)
      24
      5
      2
      3
      10
      › ‹
      • Scott Jackson

        Best Customer Experience dealing with Denise Ross, she has handled many loans for us over the years and gives us the best experience possible. She always goes out of her way to make my requests work!
        Feb 16th, 2024

      • AB

        To this branch and it's workers, keep it up!
        Feb 13th, 2024

      • Kimberly Hartley

        My debit cards gets locked out almost weekly. Not on foreign purchases. Only blocks small business that are in my local town. MKes zero sense and they tell me they can't left the blocks from MY account to get to MY OWN MONEY! Horrible banking experience for the past few years. The worst!
        Nov 30th, 2023

      • patricia roark

        Madison St branch was very friendly and helpful and the bethel branch gave me what I needed
        Oct 15th, 2023

      • Debbie Parsons (Debs)


        Jul 5th, 2023

      Read Our 44 Reviews

      About
      PrimeTrust Federal Credit Union

      PrimeTrust Federal Credit Union is located at 3700 W Bethel Ave in Muncie, Indiana 47304. PrimeTrust Federal Credit Union can be contacted via phone at 765-289-2148 for pricing, hours and directions.

      Contact Info

      •   765-289-2148

      Questions & Answers

      Q What is the phone number for PrimeTrust Federal Credit Union?

      A The phone number for PrimeTrust Federal Credit Union is: 765-289-2148.

      Q Where is PrimeTrust Federal Credit Union located?

      A PrimeTrust Federal Credit Union is located at 3700 W Bethel Ave, Muncie, IN 47304

      Q What is the internet address for PrimeTrust Federal Credit Union?

      A The website (URL) for PrimeTrust Federal Credit Union is: http://www.primetrustcu.com/

      Q How big is PrimeTrust Federal Credit Union?

      A PrimeTrust Federal Credit Union employs approximately 20+ people.

      Q What days are PrimeTrust Federal Credit Union open?

      A PrimeTrust Federal Credit Union is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 10:00 AM - 5:00 PM

      Q How is PrimeTrust Federal Credit Union rated?

      A PrimeTrust Federal Credit Union has a 3.7 Star Rating from 44 reviewers.

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      10:00 AM - 5:00 PM

      Ratings and Reviews
      PrimeTrust Federal Credit Union

      Overall Rating

      Overall Rating
      ( 44 Reviews )
      24
      5
      2
      3
      10
      Write a Review

      Scott Jackson on Google

      image Best Customer Experience dealing with Denise Ross, she has handled many loans for us over the years and gives us the best experience possible.
      She always goes out of her way to make my requests work!

      Business Response on Google Feb 23rd, 2024
      Thank you for taking the time to share your positive experience with Denise Ross! We are thrilled to hear that she has consistently provided you with exceptional service and always goes the extra mile to meet your needs. We will be sure to share your kind words with Denise, as feedback like this is highly motivating for our team.Your Story Matters

      AB on Google

      image To this branch and it's workers, keep it up!

      Business Response on Google Feb 19th, 2024
      Thank you very much for taking the time to send this 5-star review. We love our members and appreciate you. Your Story Matters!

      Kimberly Hartley on Google

      image My debit cards gets locked out almost weekly. Not on foreign purchases. Only blocks small business that are in my local town. MKes zero sense and they tell me they can't left the blocks from MY account to get to MY OWN MONEY! Horrible banking experience for the past few years. The worst!

      Business Response on Google Mar 9th, 2024
      I'm so sorry to hear that your debit card has been getting locked out so often. We understand how frustrating that must be, especially when it happens for local purchases.We apologize for the inconvenience this has caused. We value you as a member and want to make sure you have a positive experience. Please don't hesitate to reach out to customer support for further assistance.

      patricia roark on Google

      image Madison St branch was very friendly and helpful and the bethel branch gave me what I needed

      Business Response on Google Oct 11th, 2023
      Thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience at both our Madison St. and Bethel branches. We take pride in providing our members with friendly and helpful service, and we are always happy to go the extra mile to meet their needs.We are especially pleased to hear that the Bethel branch was able to give you what you needed. We understand that sometimes customers come to us with complex or challenging requests, and we are always committed to doing our best to find a solution.Thank you again for your kind words. We hope you will continue to visit our branches in the future.

      Debbie Parsons (Debs) on Google

      image

      Business Response on Google Jun 18th, 2023
      Debbie, thank you for taking the time to give us a review. You're review made our day!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 44 Reviews )
      24
      5
      2
      3
      10

      Write a Review

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