Horizon Bank
Hours
Chamber Rating
-
Linda Koltun
Mar 19th, 2020 -
Blaine Brooks
Cindy is rude, unprofessional and possibly racist. Terrible customer service. I've already filed a consumer complaint with the Attorney General and I'd advise EVERYONE to bank elsewhere!!!!!!
Dec 25th, 2019 -
Douglas Zylstra
This has been my bank since I moved to Munster more than a decade ago. The entire staff has always been very friendly and helpful to me and I will miss them all when I move away, hopefully to a place where Horizon has a branch.
Jul 26th, 2019 -
Mirtala Cooley
Very dissatisfied with this bank. The only account a qualified for was a "fresh start" account because of an account that I was secondary on got overdrawn and the original account holder never paid so it went to collections. I was not aware of this but accepted the account. The teller assured me that if I needed the daily limit of 300 removed it could be done no problem provided I did not overdraw my account. Here we are several months down the road with never an overdrawl and they will still not remove the daily limit. This would not be a problem if it were not for 200 that gets transferred to my savings counting towards my daily limit after them telling me it doesn't as my car payment of 185 every two weeks counting as well. That alone brings me to the 300 limit so if I need to put gas in my vehicle or pay a bill or access my money for anything I can't until the following Monday! I have called several times about this and each time they tell me its taken off permanently but it never is! Its only for the day and that doesn't help at all! I called today to finally try and get this resolved once and for all and was on hold for 15 minutes only to be hung up on. I called back only to be told that this could not be done. I will be closing my account and going to a different bank.
Mar 21st, 2016
About
Horizon Bank
Horizon Bank is a community bank serving Indiana and Michigan. Horizon has always been about people first and it’s this philosophy that has kept us growing strong since 1873. Our Advisors provide our customers with exceptional service and sensible advice and are committed to the prosperity of the communities we serve. We provide a broad range of financial products and online conveniences for your personal, business, commercial, mortgage, and wealth and investment needs. Call or visit us online and get a conversation started. Member FDIC I Equal Housing Lender I Equal Opportunity Employer
Services
- Bank
- Financial Services
Specialities
- Bank
- Financial Services
Questions & Answers
Q What is the phone number for Horizon Bank?
A The phone number for Horizon Bank is: (219) 750-1152.
Q Where is Horizon Bank located?
A Horizon Bank is located at 10429 Calumet Ave., Munster, IN 46321
Q What is the internet address for Horizon Bank?
A The website (URL) for Horizon Bank is: https://www.horizonbank.com/munster/
Q How big is Horizon Bank?
A Horizon Bank employs approximately 6-10 people.
Q Is there a key contact at Horizon Bank?
A You can contact Rachel Saxon at (219) 750-1152.
Q What days are Horizon Bank open?
A Horizon Bank is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Q How is Horizon Bank rated?
A Horizon Bank has a 3.0 Star Rating from 4 reviewers.
Ratings and Reviews
Horizon Bank
Overall Rating
Overall Rating
( 4 Reviews )Linda Koltun on Google
Blaine Brooks on Google
Cindy is rude, unprofessional and possibly racist. Terrible customer service. I've already filed a consumer complaint with the Attorney General and I'd advise EVERYONE to bank elsewhere!!!!!!
Douglas Zylstra on Google
This has been my bank since I moved to Munster more than a decade ago. The entire staff has always been very friendly and helpful to me and I will miss them all when I move away, hopefully to a place where Horizon has a branch.
Mirtala Cooley on Google
Very dissatisfied with this bank. The only account a qualified for was a "fresh start" account because of an account that I was secondary on got overdrawn and the original account holder never paid so it went to collections. I was not aware of this but accepted the account. The teller assured me that if I needed the daily limit of 300 removed it could be done no problem provided I did not overdraw my account. Here we are several months down the road with never an overdrawl and they will still not remove the daily limit. This would not be a problem if it were not for 200 that gets transferred to my savings counting towards my daily limit after them telling me it doesn't as my car payment of 185 every two weeks counting as well. That alone brings me to the 300 limit so if I need to put gas in my vehicle or pay a bill or access my money for anything I can't until the following Monday!
I have called several times about this and each time they tell me its taken off permanently but it never is! Its only for the day and that doesn't help at all! I called today to finally try and get this resolved once and for all and was on hold for 15 minutes only to be hung up on. I called back only to be told that this could not be done. I will be closing my account and going to a different bank.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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