First Savings Bank New Albany

Constant problem with mobile app fingerprint login. Works 20% of the time. Still no balance display with a transaction. Hope they're saving a whole lot of money with this new remedial app because it is a downgrade from their previous mobile app. Sad.
Nov 28th, 2023

I LOVE THIS BANK!!!!. What I love more is the people there. So Nice. Especially PAM...She is all ways SMILING helping me with bank account if needed. Shes a very hard worker. Everytime I see her shes talking with customer. Or helping me. I've been going here many years. Pam and first savings the BEST.
Feb 13th, 2021

Jun 10th, 2020

Jan 4th, 2020

Worst Bank I Have Ever Been With. Tgis Bank Started Great Until Covid Struck and They Started Stealing Money Out of Peoples Accounts. They Have Stolen $1,150.00 From my Account In The Last Month Due To "Overdraft Fees" of Items Not Even On The Account. My Account Had $20.00 In It, I Got Charged $6.99 For Disney + and They Charged Me $35 Even Though I Still Had $13.01 In The Account Making my Account Negative $21.99, they then charged me another $35 because their fake overdraft charge marked me over. The. They charged an Additional $35 When that finalized. Then their auto transfer kicked in (They refused to remove the feature) and Charged me $35 again. Followed by yet another $35 when that also finalized. They they then took that money they transfered out of the account back into savings. They then Auto transferred again and charged me another $35 for charging when negative. That was only one instant where my account was Possitive $13.01 and they stole $210.00. I get Paid Thursday at Midnight, My Check was deposited and available by 1Am. Everything was fine, At 7:30am on Friday I Went Grocery Shopping with $360 In my account. I Spent $54. They removed my paycheck from the account. Charged $54, Then charged $35. Auto transfered and charged me another $35, Then finalized it and charged me another $35, and then redeposited my check in my account that was positive $360 now was Stolen $105 From My Account. This has been just recent since Covid while they are taking money from people and refusing to fix their issue. When called and brought up they refused to fix the issue saying its just how the system works when i threatened to have my Lawyer involved they said they could only return one overdraft charge of $35. This bank has gone downhill quick, i highly suggest nobody use them.
Dec 6th, 2019