Elstro Auto

Out of all of the auto repair shops I have used in town, only Elstros has been fair, honest, and has done a good job on all my vehicles. I'm very happy with Elstros and will continue to use them.
Mar 19th, 2024

This shop had us fixed up an on the road in no time!! We had a show to get to and they really saved the day!!!
Mar 9th, 2024

Was hearing a noise with my brakes. Gave them a call to schedule an appointment. Check in was quick and easy. They kept me informed every step of the way. When all was said and done a reasonable price was quoted for the work that needed to be done. Will definitely be returning if I have any more issues.
Mar 8th, 2024

Mar 2nd, 2024

First off I want to say that these guys are very friendly. But friendly doesnt always mean good work I suppose. This shop has really good reviews so maybe I just caught them on a bad day? My complaints arent just because Im disgruntled, they are factual. -I was overcharged even though the numbers were present on the invoice at the time of the transaction for the mechanic (not by much, still concerning). I had to be back to work in a hurry so I dont look at the invoice until later on. -I was assured by the mechanic the issue was better. Nothing improved. I feel the repairs done were probably not even needed. -A simple mistake but the mechanic tried telling me my oil change was due. I just had it done 5 days prior. He said I was 219 miles away from needing the service according to the dash display in my vehicle and that the people who did the service did not reset the oil life. The 219 miles indicated my fuel range left until I am out of fuel He even went as far as telling me the oil looked worn down (trying to sell the service based on false information about the mileage). I feel taken advantage of. Again, kind people. But I spent ALOT of money for all of these mistakes to be made and issues not being resolved. I am a mechanic (heavy duty) and I do not make these kinds of mistakes/choices when dealing with customers. I normally do my own work on my vehicles. This was actually my first time EVER taking anything to a shop except for tires/exhaust work. Its my first new car and I figured it deserved to be taken to the shop. And I get burnt out on working on vehicles all day and then having to do my own when I get home. Needless to say, Ill stick to working on my own vehicles.
Mar 1st, 2024