J & M Golf Shop
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9533 Wicker Ave
Saint John, IN 46373 - 219-365-5611
Hours
Chamber Rating
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Jonviette
Apr 3rd, 2024 -
Dave Hunt
Feb 23rd, 2024 -
Rob Adlard
Jan 22nd, 2024 -
grayson biehn
Jan 20th, 2024 -
Adam Julovich
Feb 26th, 2024
Contact Info
- 219-365-5611
- (219) 365-5611
Questions & Answers
Q What is the phone number for J & M Golf Shop?
A The phone number for J & M Golf Shop is: 219-365-5611.
Q Where is J & M Golf Shop located?
A J & M Golf Shop is located at 9533 Wicker Ave, Saint John, IN 46373
Q What is the internet address for J & M Golf Shop?
A The website (URL) for J & M Golf Shop is: https://jandmgolf.com/
Q What days are J & M Golf Shop open?
A J & M Golf Shop is open:
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Q How is J & M Golf Shop rated?
A J & M Golf Shop has a 4.8 Star Rating from 176 reviewers.
Hours
Ratings and Reviews
J & M Golf Shop
Overall Rating
Overall Rating
( 176 Reviews )
Jonviette on Google
Dave Hunt on Google
Rob Adlard on Google
grayson biehn on Google
Adam Julovich on Google
Order a 4 iron from them, after 2 weeks went by I called them (2/10/24) to see how the order was going. I was told to hang tight, should be there soon. Called back 9 days later and was told it wasn't in yet, again. At that point I told them I need a better answer than should be here soon. Received a phone call back shortly with them telling me it was in a box at distributor just waiting to be picked up by delivery service, should be in by that Friday (2/23) at the worst.
Friday went by, no call, so I called again on the 27th and was told 'the club is here, we called on the 9th and couldn't leave a voice-mail'. (Wow my club has supposedly been there for 18 days and you can't contact me). I literally called one day after it supposedly arrived and they supposedly called me (zero missed calls, no voice-mail left)
After explaining to them that I have no record of a missed call on the 9th and my voice-mail works just fine, they continued to act like they didn't know what happened and oh well. No sorry for our mistakes, no apologies, nothing! Asked for a break on the purchase price, to no avail.
So, I wouldn't recommend using a golf shop that is willing to lie to you, deflect their mistakes, and make it seem like their short comings are your fault.
Find a shop that cares about its customers and its integrity, or go chain store.
Update (3/9):
Just found out they did something exactly similar to another customer recently. I guess customer service comes in a distant second, maybe 3rd or 4th, to them taking your money without caring about their service or how they treat their customers when they make a mistake.
