St. John Plumbing

Kayla Huisenga _{on Google}

Jun 10th, 2023

On the phone they are polite and professional, but I tried to get backflow testing scheduled for over a month to the point where I was going to start being fined. They always promised to call back to schedule and never did. I would use other plumbers around the area. Called others and I was able to get scheduled in 2 days.

WidePeepoHappy _{on Google}

Aug 14th, 2021

Poggers

jerry _{on Google}

Jul 22nd, 2018

Charged $600 to come out and change two bath tub cartridges. If I knew the price,I would of let it drip. I hope no one uses this company and they go out of business. Very disappointed

Debby D. _{on Yelp}

May 31st, 2018

Bought a toilet from Home Depot. Was supposed to have it installed today. St John plumbing called several days ago to confirm they were the contractor and we agreed they would come on Friday between 1 -3 pm.  I was driving home at 12:30 Friday to ensure I would be there for 1, when I rec'd a hangup call. Found out later that they couldn't find my house.  If they would have taken the time to talk to me (I have blue tooth) I could have given them directions and also told them that my husband was home to let them in. Instead, when I got home at 12:45 and called them back, they told me to rebook. They insisted that the time agreed on was 12 - 3. I have it written on the invoice and in my calendar as 1-3 and no, I did not misunderstand.  I'm not impressed with this kind of cavalier "the client is always wrong" attitude. The fact that they couldn't find my house does not impress me either. GPS seems to work for everyone else.

Catherine P. _{on Yelp}

Sep 10th, 2017

Elderly neighbor lost her husband, and within a week or two she had a leak in her crawlspace. My husband, a retired union plumber, went over, checked it out and determined the leak was from the well pump piping. Since the crawlspace is shallow, he decided not to fix it himself, but called several plumbers for estimates. This one said they would reduce the price due to her circumstances. To save time, he told the dispatcher the service tech would need 1" or 1 1/4" well pipe with hose barbs. Well, the tech showed up without the correct parts and when he returned the next day, he charged her for the wasted trip that would not have been wasted if he had come with the correct parts. Husband called and spoke to owner and was basically told, "Too bad, so sad." These are not full service plumbers that are ready to tackle your plumbing problem even if you tell them exactly what it is before they get there, and will make extra trips and charge you for them. P.S. When I neighbor tried to pay my husband, he refused and when she insisted, he told her to give it to her church. That's neighborly service.