T & T Body Shop

Great customer service
Apr 25th, 2022

0 star company. T & T Auto is a terribly ran business when it comes to renting a vehicle. The owner is not professional and very rude. I called wanting to rent a 12 passenger van for the weekend, June 3-5 to be exact. I was given a quote of $255.30 for these dates. I told the gentleman I was speaking with I would give him a call back later once I had decided to book. I called back later this day and spoke with a female (the owner). I told her I called earlier and was ready to book the van for this trip. She proceeded to give me a new quote because apparently the first quote was wrong or as the owner said, "a mistake". The new quote she provided me was $439. At this point, I am highly confused why the quote was much higher, just as anyone would. She thoroughly explained the quote back to me in which I appreciated. At this point, the owner did not even offer a discounted quote or anything for the satisfaction of the customer. I let her know that I would again call her back as this was a much higher quote and I would have to discuss with the people in the group who was going on the trip. (I am obviously determined in giving my busies to the company at this point). The next day I called back and the owner answered my call. I let her know that I would like to be able to book this van for the quote I was initially given. She denied giving me the quote for $255.30. After a long conversation, she finally decided to give us a discounted quote of $382.95. In this conversation, the owner was highly rude and not understandable at all in which I thought was very unprofessional. During this conversation with the owner, I mentioned that our friends were renting a van during the same weekend and were quoted $286 for a 16 PASSENGER VAN. She looked at this quote while on the phone and was proved that they were given this quote and she told me this was a "mistake". There was also another friend of mine who they quoted $127 for the whole weekend for a 12 passenger van. She had no solution to this problem. This company's mission is not to satisfy the customers. OBVIOUSLY. Who knows how many times other customers were ripped off due to this issue. I did not end up booking this van from this company due to this.
Apr 21st, 2022

Apr 7th, 2022

Excellent customer service. I wouldn't rent a vehicle from anywhere else!
Feb 6th, 2022

It was my first time filing an accident claim. They really made it easy. Even helped us getting a nice loaner vehicle. When the repairs were done our car looked as good as new inside and out. I Highly recommend them. Services: Painting, Body & Trim
Nov 18th, 2021