Lindsay De Broka

Absolutely worst tellers (Bill) young, rude, and disrespectful. Obviously racist tendencies! Towards my mixed race daughter! Ths branch is completely out of control! I'm ashamed!
Mar 18th, 2022

I have banked with and had auto loans with TCU for some time now qith no issues and always friendly customer service. At times, I will drop a payment off at the main building, which I never had and issue until the last three weeks. I'm now greeted by an employee (who is very nice) and asks me my name and my business at the bank. This leaves me very flustered and uncomfortable Then I'm directed to a waiting area, to wait for my name to be called... so I watched as a Teller finished with another customer, walked to the other employee who pointed me out and gave the Teller my name, the Teller then walks over to collect me (all still friendly) and takes me back to their counter. I'm not sure why the process, but it feels so uncomfortable, evasive amd not very streamlined/lean. If it's a matter of people congregating around then please invest in rope lines instead of this messy process. I honestly feel bad because people in front of me looked bewildered and ticked off as did the people coming in behind me.
Mar 17th, 2022

Will never use this bank again always have issues cashing checks getting loans this bank is a joke I asked for help one day after 2 hours at the bank left with no money and no understanding of why I cant get my own money I put in rip off if I cold give no stars I would
Feb 3rd, 2022

Jan 4th, 2022

The worst auto loan experience Ive ever had. 0/10 recommend them
Dec 25th, 2021