Serranos Mexican Grill

Very good food and very good service 10/10
Apr 7th, 2024

Apr 6th, 2024

Apr 6th, 2024

My first time at this place and it sucked. I took the family out to this location, we were the only ones inside the location. We sat down and waited and waited and continued to wait for menus. Then the waitress come around to ask for our drinks. Still no menu, after the order of drinks it kicked in " oh!! I have to give you guys menus and chips and salsa." Menus came still no chips or salsa. We ordered guacamole, after 20 minutes got the guacamole and she forgot the chips. So, I asked 5 minutes later she brings them. We attempted to order our food about 3 times with her. 1. No menus 2. She had to charge an online order in the middle of me ordering. 3. She finally came around but got the order wrong. Ordering and waiting for our food about 45 or 55 minutes. Some of the food came, we had no utensils. Her excuse for all, "I was so busy earlier." (There were more workers) Waiting on the final plate for about 15 more minutes. Then waiting on the side of that plate until we were ready to leave. And again we were the only customers inside the location and she handed out about 3 online orders before taking our order. We couldn't finish our food, we needed refills for drinks and never got them so we paid and left. All I wanted was good food and good service. Service beyond sucked and food was okay. I wouldn't recommend this place as a dine in. I will be taking my money somewhere else.
Apr 1st, 2024

The birria tacos are so good!! I also love the salsa & guacamole. Those are a win. Also, the rice and beans are actually flavorful here! Many Mexican restaurants have bland rice and beans, not this place. I get extra rice every time, it's so fluffy and so good. Salsa and guac taste amazingly fresh even the next day. Definitely one of the better Mexican restaurants in the area!! The only thing I don't like so far is the chips, I just prefer the other style. Also, if you get take out they don't give you enough chips for a large salsa/guac. Actually I don't think they give you any. I had to order a side of them which is very, very small.
Mar 26th, 2024