Ben's Soft Pretzels

( 48 Reviews )

2501 Walton Boulevard
Warsaw, IN 46582
(574) 267-1888
Website

Listing Incorrect?

Hours

Thursday:

11:00 AM - 8:00 PM

Friday:

11:00 AM - 8:00 PM

Saturday:

11:00 AM - 8:00 PM

Sunday:

11:00 AM - 5:00 PM

Monday:

11:00 AM - 8:00 PM

Tuesday:

11:00 AM - 8:00 PM

Wednesday:

11:00 AM - 8:00 PM

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Chamber Rating

Verified Member

3.8 - (48 reviews)

About
^{Ben's Soft Pretzels}

Ben's Soft Pretzels, founded in 2008, is a gourmet pretzel bakery serving legendary, fresh, hot jumbo pretzels and other pretzel products at a great value-the Amish-inspired, fluffy, melt-in-your-mouth taste pairs perfectly with our 11 gourmet dipping sauces. Try one of our Bake N' Shake toppings to customize your flavor further. Our famous Pretzel Dog features an all-beef frank and Swiss Cheese wrapped in a pretzel. Ben's Pretzels are almost 2x the size of other soft pretzels and feature imported salt from Germany. Each Ben's Soft Pretzels bakery makes all its pretzel dough from scratch daily. Our gourmet pretzels are hand-rolled and baked on-site to produce that perfect, warm, delicious pretzel you have been craving! Are you looking to turn dough into dough? Come roll with us! Franchising opportunities are available. Ben's Soft Pretzels has more than 155 locations across the US, and we are growing rapidly! Have a pretzel day! #WorldPretzelDomination #HaveAPretzelDay #BensPretzels

Contact Info

(574) 267-1888
[email protected]
Website

Payment Methods

MASTERCARD
VISA
Cash

Questions & Answers

Q What is the phone number for Ben's Soft Pretzels?

A The phone number for Ben's Soft Pretzels is: (574) 267-1888.

Q Where is Ben's Soft Pretzels located?

A Ben's Soft Pretzels is located at 2501 Walton Boulevard, Warsaw, IN 46582

Q What is the internet address for Ben's Soft Pretzels?

A The website (URL) for Ben's Soft Pretzels is: https://order.benspretzels.com/bsp-warsaw-walmart/menu

Q What days are Ben's Soft Pretzels open?

A Ben's Soft Pretzels is open:
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM

Q How is Ben's Soft Pretzels rated?

A Ben's Soft Pretzels has a 3.8 Star Rating from 48 reviewers.

Hours

Thursday:

11:00 AM - 8:00 PM

Friday:

11:00 AM - 8:00 PM

Saturday:

11:00 AM - 8:00 PM

Sunday:

11:00 AM - 5:00 PM

Monday:

11:00 AM - 8:00 PM

Tuesday:

11:00 AM - 8:00 PM

Wednesday:

11:00 AM - 8:00 PM

Related Categories

Ratings and Reviews
^{Ben's Soft Pretzels}

Overall Rating

( 48 Reviews )

Write a Review

Dawn Fisher _{on Google}

Nov 22nd, 2023

Unfortunately I was very disappointed when I visited last week. The case was all but empty. 1 1/2 thing of bites, 3 big pretzels and a very long sat out pretzel pizza. I got one of the big pretzel, thinking well they are always great. Nope. Even just looking at it I could tell it was undercooked. (No golden brown color) I ate a few pieces of it and as I got to the thicker parts it was still doughy. I hope that they work more on training their staff on proper cook times and what they should look like when they are to be served to customers.
Though, the young man was very nice and attentive and the place was clean. Product was not up to par and I hope to see them improve.

Business Response_{on Google} ^{Dec 9th, 2023}

Dear Dawn,Thank you for taking the time to share your recent experience at our restaurant. We sincerely apologize for the disappointing experience you had with our food and service.We are truly sorry that you found the case to be almost empty and that the pretzel pizza had been sitting out for too long. We also apologize for the undercooked pretzel, which should not have been served to you in that condition. We take food quality and preparation very seriously, and we are disappointed that we fell short of your expectations.We are also concerned to hear that you found the staff to be lacking in training. We are committed to providing excellent customer service, and we will be reviewing our training procedures to ensure that our staff is well-equipped to handle all aspects of their jobs.We appreciate your feedback and will use it to improve our products and services. We hope that you will give us another chance to show you the level of quality and service that you deserve.Please accept our sincerest apologies for any inconvenience or disappointment you experienced.Thank you again for your feedback. We appreciate your willingness to bring this matter to our attention.Sincerely,Ben

Alexis Lopez _{on Google}

Oct 27th, 2023

Pretzel bites were perfectly cooked and delicious. Definitely better than the old management that was there before. Great job!

Vince Poczik _{on Google}

Oct 27th, 2023

I had a great pretzel! It was warm and fresh! The new people are amazing and you can tell they care.

Laura Laborde _{on Google}

Oct 11th, 2023

Pretzels are huge, delicious and the employees are so kind even though you could tell it had been a really busy day for their reopening!

annamariashutske _{on Google}

Aug 22nd, 2023

The one at the warsaw Walmart isnt run very well. Every time, with a particular employee, she is always on her phone. If shes wearing gloves, she runs the cash register with her gloves on and doesnt change them when she touches the dough. All while still on the phone. When I order something thats not in the case she says it will take six minutes. 2 times i timed it and it took 20 minutes. She was on her phone. Today my husband asked me if I wanted a pretzel, while he was there. I said sure with high hopes. He came home and said , nope.. it was 2pm and she was there on her phone. She yelled from behind the counter that they were closed. He looked at her confused, she said she took some medication and said she was having an allergic reaction to it. Too bad this is now their reputation.

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Overall Rating

( 48 Reviews )

Ben's Soft Pretzels