Fifth Third Bank & ATM

Ben using Fifth Third Bank for about 20 years and i'd have to say. I never thought it would come to the day that I think I'm gonna have to just change banks. I have had my account hacked and frauded 4 times since November 23. And this is just now march problem going on here with fifth third I think.
Mar 6th, 2024

I dont understand the negative reviews Im seeing here. Ive been working with this branch for about 5 years, both personal and business banking, and been with 5/3 for about 18 years. Ive never had anything but great customer service. Everyone is friendly, knows my name, and is super helpful. Naj is a rockstar, but really they are all great.
Jan 31st, 2024

If you're a small business owner, please save yourself time and money by avoiding this bank and specific location. The manager/small business banker could care less about helping small businesses, contrary to the sales pitch. As the other reviews stated, horrendous customer service all around. This was our first encounter with Fifth Third and it will be the last.
Dec 17th, 2023

Aug 10th, 2023

I hate to give a poor review. I've been with 5th 3rd for around 30 years. But at this branch, we have tried to replace a debit card 4 times. It has gotten messed up every single time. This branch doesn't seem to be able to get anything right. We started this whole process pre-pandemic, so they can't use that as an excuse. I don't want to edit the previous review, because it was accurate. BUT, over the last few years, this branch has really made a 180, and I would rate it 5 star now. I've gone into the branch probably 30 times over the last 2 years, and have been happily greeted every, single time. I've had to conduct many different types of transactions, and they were able to help with all of it on the spot. Would highly recommend this branch now!!
Jul 29th, 2023