Hours

Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:30 PM

Chamber Rating

3.7 - (15 reviews)
9
1
0
1
4
Read Our 15 Reviews

Chamber Rating

3.7 - (15 reviews)
9
1
0
1
4
  • Tim Grogan

    I love this Bank. Staff know me and treat me with respect. Always friendly
    Apr 4th, 2024

  • Doug W

    Altoona location is wonderful place to conduct my business at. Bank Manager Cheri is great to work with & nice to talk to, she truly understands what it takes to make sure a customer's needs are met. I have never had any issues and never any type of negative experience. Each and every staff member at this location has always been pleasant. Cheri & her staff have my utmost trust.
    Apr 4th, 2024

  • Joe

    They are slow at returning calls and was told, the are short staffed.
    Jun 26th, 2023

  • T

    Asked to speak to a personal banker two days ago on 6.20.23 and was dumped into someone voicemail and no call back as of 6.22.23. I called back on 6.21.23 and spoke to another person and was told, they are short of help at this back branch. This place is a joke!
    Jun 21st, 2023

  • Adam Chitwood


    Jun 18th, 2023

Read Our 15 Reviews

About
Community State Bank

Community State Bank is located at 200 8th St SE in Altoona, Iowa 50009. Community State Bank can be contacted via phone at 515-331-3100 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Community State Bank?

A The phone number for Community State Bank is: 515-331-3100.


Q Where is Community State Bank located?

A Community State Bank is located at 200 8th St SE, Altoona, IA 50009


Q What is the internet address for Community State Bank?

A The website (URL) for Community State Bank is: https://www.bankcsb.com/


Q How big is Community State Bank?

A Community State Bank employs approximately 11-20 people.


Q Is there a key contact at Community State Bank?

A You can contact Jeniffer Staley at 515-331-3100.


Q What days are Community State Bank open?

A Community State Bank is open:
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:30 PM


Q How is Community State Bank rated?

A Community State Bank has a 3.7 Star Rating from 15 reviewers.

Ratings and Reviews
Community State Bank

Overall Rating

Overall Rating
( 15 Reviews )
9
1
0
1
4
Write a Review

Tim Grogan on Google

image I love this Bank. Staff know me and treat me with respect. Always friendly


Doug W on Google

image Altoona location is wonderful place to conduct my business at. Bank Manager Cheri is great to work with & nice to talk to, she truly understands what it takes to make sure a customer's needs are met. I have never had any issues and never any type of negative experience. Each and every staff member at this location has always been pleasant. Cheri & her staff have my utmost trust.


Joe on Google

image They are slow at returning calls and was told, the are short staffed.

Business Response on Google Jul 12th, 2023
Hi Joe, thanks for letting us know. Our branch teams are sometimes short staffed due to illness, etc. and they are delayed in getting phone calls returned because they are assisting other customers in the bank. You can always call our customer care team at 515-331-3100 anytime and they would be happy to assist you.

T on Google

image Asked to speak to a personal banker two days ago on 6.20.23 and was dumped into someone voicemail and no call back as of 6.22.23.
I called back on 6.21.23 and spoke to another person and was told, they are short of help at this back branch.
This place is a joke!

Business Response on Google Aug 4th, 2023
Hello T, thank you for letting us know and we understand that is frustrating when your call back is missed. Our staff is short-handed at times due to illness, vacation, or they are assisting other customers. Please call our customer care team at 515-331-3100 anytime and they would be happy to assist you.

Adam Chitwood on Google

image


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Overall Rating

Overall Rating
( 15 Reviews )
9
1
0
1
4

Write a Review

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