Chamber of Commerce

      The UPS Store

      ( 242 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      8:00 AM - 7:00 PM
      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (242 reviews)
      186
      12
      3
      2
      39
      Read Our 242 Reviews

      Chamber Rating

      Verified Member
      4.3 - (242 reviews)
      186
      12
      3
      2
      39
      › ‹
      • Anthony Staska

        Scammers they want to charge you for printing as well as $2 1 minute computer use. UPS all have different owners and these charge so much more than the others
        Apr 7th, 2024

      • David Rosero

        Great and speedy Costumer Service!
        Jan 2nd, 2024

      • Holly Boman

        Our locally owned store has great service! They are always helpful and very kind even under pressure.
        Jan 2nd, 2024

      • Sonny Adams

        Good service!
        Jan 2nd, 2024

      • Kris Ryan

        This location is a ripoff. I was charged $200 more than another UPS store location to ship the same package. I was told it was an oversized package but it was the same package, not sure how the package grew in transport from the other store. Also, the other location gave me a AAA member discount, not this location. I guess they have to get as much money as possible from customers. Hopefully the woman at the counter was just having a bad day because she was not friendly or helpful. Also, customer service was a joke. I was told I had to dispute it from the store, and they could do nothing to help.
        Jan 1st, 2024

      Read Our 242 Reviews

      About
      The UPS Store

      The UPS Store #5469 in Ames offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northern Lights Center @ The Corner Of Wheeler & Grand.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Languages

      • Nepali, Hindi

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (515) 232-1188.

      Q Where is The UPS Store located?

      A The UPS Store is located at 809 Wheeler St, Ste 110, Ames, Iowa 50010

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ia/ames/809-wheeler-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Tuesday: 8:00 AM - 7:00 PM
      Wednesday: 8:00 AM - 7:00 PM
      Thursday: 8:00 AM - 7:00 PM
      Friday: 8:00 AM - 7:00 PM
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: Closed

      Q How is The UPS Store rated?

      A The UPS Store has a 4.3 Star Rating from 242 reviewers.

      Hours

      Tuesday:
      8:00 AM - 7:00 PM
      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      Closed
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 242 Reviews )
      186
      12
      3
      2
      39
      Write a Review

      Anthony Staska on Google

      image Scammers they want to charge you for printing as well as $2 1 minute computer use. UPS all have different owners and these charge so much more than the others

      Business Response on Google Apr 8th, 2024
      We are sorry Anthony Staska for any frustration you experienced with our pricing. We understand it can be challenging when unexpected costs arise. Please know that our pricing is based on the high-quality materials, expert labor, and overhead expenses necessary to deliver exceptional products and services to our customers.Please reach out to us at [email protected] so we can follow up with you. Thank you.

      David Rosero on Google

      image Great and speedy Costumer Service!

      Business Response on Google Dec 17th, 2023
      Hello David Rosero, thank you for sharing your experience. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next visit, please don't hesitate to reach out.

      Holly Boman on Google

      image Our locally owned store has great service! They are always helpful and very kind even under pressure.

      Business Response on Google Dec 10th, 2023
      Hi Holly Boman, we love hearing this feedback! We want to make sure we're providing our customers with the best service possible. Thanks so much for sharing your review.

      Sonny Adams on Google

      image Good service!

      Business Response on Google Dec 23rd, 2023
      Greetings Sonny Adams, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

      Kris Ryan on Google

      image This location is a ripoff. I was charged $200 more than another UPS store location to ship the same package. I was told it was an oversized package but it was the same package, not sure how the package grew in transport from the other store. Also, the other location gave me a AAA member discount, not this location. I guess they have to get as much money as possible from customers. Hopefully the woman at the counter was just having a bad day because she was not friendly or helpful.
      Also, customer service was a joke. I was told I had to dispute it from the store, and they could do nothing to help.

      Business Response on Google Jan 6th, 2024
      Hi, Kris Ryan. We're sorry to hear about your experience with our pricing and service. The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. (although one or more may be company owned). Pricing and services vary by location. To find out the price for a specific product or service (e.g., retail cost for packing/moving boxes, cost for a mailbox, fees for packing services, graphic design costs, freight estimates, etc.), please get in touch with us at [email protected]. You can estimate shipping costs online (e.g., https://www.theupsstore.com/tools/estimate-shipping-cost/index) to see prices for the different UPS® shipping options. Thank you for sharing your feedback. We hope you visit us again soon.
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      Overall Rating

      Overall Rating
      ( 242 Reviews )
      186
      12
      3
      2
      39

      Write a Review

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