Sonic Drive-In

Used to come here often, but lately the customer service has been awful, and the wait times are infuriating. The food was never good enough to make the poor service worth the wait. Been here a few times to pick up door dash and Uber eats orders, and the service/wait times are getting so bad that I'm starting to refuse orders from Sonic. What a shame, because it used to be a pretty impressive crew working there.
Apr 6th, 2024

Service is decent, wait times are super long
Mar 31st, 2024

If you choose this for a dinner spot, be prepared for the inability to comprehend basic fast food customer service tasks, the lack of respect for your time, the lack of intelligence with the staff. This was the last good sonic in Des Moines, so now if I want sonic, ima have to drive and hr away to get it. We Arrived at 9:30, was going great, ordered and waited 30 to 45 mins for our food, as soon as we got our food, the order was completely wrong and then waited another 30 mins just for them to bring out our food with no drinks, we then waited another 10 mins for our drinks and when we left it was 10 mins before closing. if I could give zero stars the lack of accountability within the staff I would.
Mar 28th, 2024

Mar 26th, 2024

Tight parking for bigger American vehicles. Plenty of time to peruse the menu. Once ordered, hang out in your vehicle until the food arrives. It seemed like a longish wait, and the food was delivered with Zero interaction. Food itself was made to order, and they used quality ingredients. Meal was very good, especially for "late night" on a Tuesday.
Mar 17th, 2024