Chamber of Commerce

      GreenState Credit Union

      ( 52 Reviews )

      GreenState Credit Union
      • 2340 Edgewood Rd SW
        Cedar Rapids, IA 52404
      •   800-397-3790
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      Hours

      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (52 reviews)
      27
      6
      0
      1
      18
      Read Our 52 Reviews

      Chamber Rating

      3.4 - (52 reviews)
      27
      6
      0
      1
      18
      › ‹
      • Trevin Williams

        In the last year I have received 8 letters stating the monthly mortgage payment was not paid on time. The first 3 times I called the loan department and after them confirming that the payment was made on time and was not sure why I received the letter , that department acted like they could not give me more information and would not help me. I then went into the branch which was more helpful and understanding, Again the payments were received on time for the loan. I know I talked to a manager once or twice about it and the tellers on multiple occasions. My problem is not with this branch because it sounds like it is a problem higher up since they don't control the mortgage loans. I just got another letter a couple of days ago and I am not even stressed or angry about it any more because it has happened so much but it is just frustrating that something cannot be done about it.
        Mar 13th, 2024

      • Skyvens Jeantinord

        Guys please this bank is red light don't go to this bank this bank is fake your account not secure they let people take your money and they charge you even you want dispute to get your money they never try to help you if you looking for fake bank go there but if you looking for good bank secure your money go to another bank thanks.
        Feb 17th, 2024

      • Kadin Osmankic

        The teller in drive through does not have common sense there is two lanes open when its the second lanes turn she helps the first lane again saying she has to help people in first lane before helping second lane does not make any sense have no care for peoples time and poor customer service
        Jan 6th, 2024

      • Beth Rysdam

        Opening NEW Savings Account......
        Dec 19th, 2023

      • Shashu Anitha


        Dec 15th, 2023

      Read Our 52 Reviews

      About
      GreenState Credit Union

      GreenState Credit Union is located at 2340 Edgewood Rd SW in Cedar Rapids, Iowa 52404. GreenState Credit Union can be contacted via phone at 800-397-3790 for pricing, hours and directions.

      Contact Info

      •   800-397-3790

      Questions & Answers

      Q What is the phone number for GreenState Credit Union?

      A The phone number for GreenState Credit Union is: 800-397-3790.

      Q Where is GreenState Credit Union located?

      A GreenState Credit Union is located at 2340 Edgewood Rd SW, Cedar Rapids, IA 52404

      Q What is the internet address for GreenState Credit Union?

      A The website (URL) for GreenState Credit Union is: https://www.greenstate.org/

      Q What days are GreenState Credit Union open?

      A GreenState Credit Union is open:
      Wednesday: 9:00 AM - 5:30 PM
      Thursday: 9:00 AM - 5:30 PM
      Friday: 9:00 AM - 5:30 PM
      Saturday: 9:00 AM - 12:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:30 PM
      Tuesday: 9:00 AM - 5:30 PM

      Q How is GreenState Credit Union rated?

      A GreenState Credit Union has a 3.4 Star Rating from 52 reviewers.

      Hours

      Wednesday:
      9:00 AM - 5:30 PM
      Thursday:
      9:00 AM - 5:30 PM
      Friday:
      9:00 AM - 5:30 PM
      Saturday:
      9:00 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:30 PM
      Tuesday:
      9:00 AM - 5:30 PM

      Ratings and Reviews
      GreenState Credit Union

      Overall Rating

      Overall Rating
      ( 52 Reviews )
      27
      6
      0
      1
      18
      Write a Review

      Trevin Williams on Google

      image In the last year I have received 8 letters stating the monthly mortgage payment was not paid on time. The first 3 times I called the loan department and after them confirming that the payment was made on time and was not sure why I received the letter , that department acted like they could not give me more information and would not help me. I then went into the branch which was more helpful and understanding, Again the payments were received on time for the loan. I know I talked to a manager once or twice about it and the tellers on multiple occasions. My problem is not with this branch because it sounds like it is a problem higher up since they don't control the mortgage loans. I just got another letter a couple of days ago and I am not even stressed or angry about it any more because it has happened so much but it is just frustrating that something cannot be done about it.

      Business Response on Google Mar 14th, 2024
      Hi Trevin, thank you for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced regarding the notifications about your mortgage payments. We understand how concerning that could be. Your feedback is important to us and we want to ensure this issue is addressed promptly and effectively. To further investigate and resolve this matter, can you please connect with the branch manager, Breanna Hawley at (319) 730-3239 or [email protected]. Thank you for your membership, and we look forward to working with you soon!

      Skyvens Jeantinord on Google

      image Guys please this bank is red light don't go to this bank this bank is fake your account not secure they let people take your money and they charge you even you want dispute to get your money they never try to help you if you looking for fake bank go there but if you looking for good bank secure your money go to another bank thanks.

      Business Response on Google Feb 27th, 2024
      Hi Skyvens, We're sorry to hear about your concerns, and we take the security of your account very seriously. Your experience is important to us, and we would like to address your specific concerns. To better assist you, could you please provide more details by contacting our Member Assistance Center directly at 319-339-1000? We are committed to resolving any issues and ensuring the security of your account. If there are specific instances or transactions you would like us to investigate, please share the details with us. We appreciate your feedback and are here to help address your concerns. Thank you for bringing this to our attention, and thank you for your membership.

      Kadin Osmankic on Google

      image The teller in drive through does not have common sense there is two lanes open when its the second lanes turn she helps the first lane again saying she has to help people in first lane before helping second lane does not make any sense have no care for peoples time and poor customer service

      Business Response on Google Dec 12th, 2023
      Hi Kadin, we appreciate you taking the time to share your feedback about our drive-through service. We're sorry to hear about the frustration you experienced, and we apologize for any inconvenience caused.Your concerns are important to us, and we'll be looking into this matter to ensure a smoother and more efficient experience for our members. If you have any specific details or further concerns you'd like to discuss, please feel free to reach out.Thank you for bringing this to our attention, and we value the opportunity to improve.

      Beth Rysdam on Google

      image Opening NEW Savings Account......

      Business Response on Google Jan 7th, 2024
      Thank you for the great review, Beth! We are pleased to hear that you were able to open a new savings account with us. We appreciate your membership. If you ever need further assistance or have more to share about your experiences with GreenState Credit Union, please don't hesitate to reach out. We're here to support you every step of the way, and we look forward to continuing to serve you in the future.

      Shashu Anitha on Google

      image

      Business Response on Google Dec 25th, 2023
      Thank you for your 5-star review, Shashu!
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      Overall Rating

      Overall Rating
      ( 52 Reviews )
      27
      6
      0
      1
      18

      Write a Review

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