Home2 Suites by Hilton Iowa City Coralville

Great hotel near Iowa City. The room was beautiful and spacious. The breakfast was delicious. The check in and check out process was easy.
Apr 1st, 2024

Very nice, very relaxing, but the breakfast is completely fresh.
Mar 23rd, 2024

Really enjoyed our stay. Lovely, clean, spacious room. Attentive staff to boot!
Mar 7th, 2024

Feb 27th, 2024

Sink would not drain, water was always cold, bed difficult to sleep on, heat didn't work, shower doors wouldn't stay closed, room smelled nasty. We had reserved a 2 night stay, but check in told us there was a big event in town and We were downgraded to a single night, and would need to speak to them in morning to get another stay added on. However would need to change rooms as they had already booked ours. Staff was unfriendly, didn't even acknowledge us as diamond members. It was the worst anniversary we had. Around 4am, we decided to leave, my wife was very upset that we had been treated so poorly and i was upset as well. No one said anything as to why we were leaving at the front desk other than ok. My wife expressed how she felt and the man at the counter ignored her as he was polishing the apples in the round dish with a dirty towel. Utterly disgusting and disappointed. Customer service offered us a refund but said we would be waiting 30 days for a paper check. I'm not using a Hilton again . It will be best western from now on.
Feb 25th, 2024