Davenport Used Car Superstore Service

Brought my car in after having it tested at auto zone. told them i needed ONE spark plug replaced and ONE ignition coil. after about 4 hours (with no updates during the process) they send me a message saying its gonna be almost $800 because i NEED to get all 6 plugs replaced and the ignition coil (which was supposed to be under warranty) told them i cant afford that so they said i still have to pay $156 for them just running a diagnostic. if that information was disclosed before i handed over my keys i wouldve gladly went somewhere else. They could see i was a young single women and decided to take advantage of that by keeping me in the dark. THERES NO REASON A DIAGNOSTIC SHOULD COST ANYTHING PERIOD!!!!!! Almost $200 should be illegal and if i could leave -1 star review i would. Please take your vehicle literally anywhere else if you want affordable service especially if you are a young women.
Mar 13th, 2024

Jun 12th, 2023

Well, I don't like to post negative reviews but wow this is a doozy. I brought my 2017 Lacrosse in for a repair. It would randomly misfire. At first they tried to hand it back after doing nothing to it. So I requested that they do a tune up on it . The next day I came back to get my car and was slapped with a 1200 dollar bill for 6 spark plugs (one of which was cracked so they got warranty on it so actually only 5 plugs cost them anything) and a cabin filter. She knocked it down to 708 when she saw how blown away I was. Like I was getting some kind of special deal at 708. I rated them a 2 because they did give me a loaner car but I will not bring my car back here.
Apr 15th, 2023

The employees at Davenport Used Car Superstore store are so courteous, kind, patient, diligent and always provide a warm welcome! I encourage everyone to purchase their vehicles from them! Not only are they understanding they are so willing to help you and meet you where youre at! The sales team is absolutely amazing, Adam Moody in sales and Jordan in Finance are individuals that genuinely care and go far and beyond to make sure all possibilities are considered to get you the car that you need!!!! They Adam even offered to drive the car to my house! McGrath is the place is your vehicle haven y'all! Service: Transmission repair
Feb 22nd, 2023

They are able to handle most repairs and maintenance in a professional manner.
Dec 7th, 2022