Chamber of Commerce

      Metro by T-Mobile

      ( 21 Reviews )

      Metro by T-Mobile
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      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (21 reviews)
      13
      2
      1
      2
      3
      Read Our 21 Reviews

      Chamber Rating

      4.0 - (21 reviews)
      13
      2
      1
      2
      3
      › ‹
      • Annette Sarratt-Thomas

        Sam was very great with me he did what he could do I was greeted very by the other employee they were both great awesome job.
        Apr 4th, 2024

      • STI RACES

        Apparently they add a $16 mandatory service bundle to the first month without telling you Id recommend you apply online Save yourself $10 activation fee and $16 service bundle Called customer service they said they dont require a service bundle if you apply online No refunds because corporate have no control over their franchises trying to upsale u. Guess business gotta hustle people these days.
        Dec 27th, 2023

      • Matt Stephenson

        Visited this store for the first time. Very unprofessional. Don't waste your time they won't be there long.
        Nov 3rd, 2023

      • Angela Reeves

        Vey helpful. Better then the 1 on SE 14th. I went in & said I want to buy the Home Internet. And no questions ask or trying to talk me out of it like SE 14th store. I walked out w/my Home Internet. I highly recommend this store on Hubbell
        Oct 28th, 2023

      • Natashia Hoyt

        Associate was all over the place unsure about answers to questions and charged for unwanted items
        Oct 13th, 2023

      Read Our 21 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 2556 Hubbell Ave in Des Moines, or give us a call at (515) 381-6765.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 515-381-6765.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 2556 Hubbell Ave, Des Moines, IA 50317

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-des-moines-ia-10232534/?utm_source=google&utm_medium=lastmile&utm_campaign=10232534

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 10:00 AM - 7:00 PM
      Sunday: 12:00 PM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 4.0 Star Rating from 21 reviewers.

      Hours

      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 21 Reviews )
      13
      2
      1
      2
      3
      Write a Review

      Annette Sarratt-Thomas on Google

      image Sam was very great with me he did what he could do I was greeted very by the other employee they were both great awesome job.

      STI RACES on Google

      image Apparently they add a $16 mandatory service bundle to the first month without telling you
      Id recommend you apply online
      Save yourself $10 activation fee and $16 service bundle
      Called customer service they said they dont require a service bundle if you apply online
      No refunds because corporate have no control over their franchises trying to upsale u.
      Guess business gotta hustle people these days.

      Business Response on Google Dec 13th, 2023
      Hi there! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      Matt Stephenson on Google

      image Visited this store for the first time. Very unprofessional. Don't waste your time they won't be there long.

      Business Response on Google Oct 12th, 2023
      We’re so sorry to hear this. We always want to take care of you, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

      Angela Reeves on Google

      image Vey helpful. Better then the 1 on SE 14th. I went in & said I want to buy the Home Internet. And no questions ask or trying to talk me out of it like SE 14th store. I walked out w/my Home Internet. I highly recommend this store on Hubbell

      Natashia Hoyt on Google

      image Associate was all over the place unsure about answers to questions and charged for unwanted items

      Business Response on Google Oct 12th, 2023
      We apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a Metro by T-Mobile customer and hope we can win back your trust and confidence on your next visit. As we work through getting all of our new associates trained up, we are confident things will get better.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 21 Reviews )
      13
      2
      1
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      3

      Write a Review

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