Courtyard by Marriott Des Moines West/Clive
-
1520 NW 114th St
Clive, Iowa 50325 - 515-225-1222
Chamber Rating
-
Therese Bisignano
Apr 10th, 2024 -
Steve Dicken
Not only did I hear about BED BUGS. This hotel Assistant manager stole money from my family. We are a family of 5 and had an emergency, it was personal but they would not refund even though I could not go on this trip. I had to tell them about my persnoal situation with my father having a heart attack and hoped they would give me my money. They do not care. This hotel will steal your money even if you cannot make it to the hotel. Then they will tell you all about how it's the policy and no exceptions. I wouldn't think a multi billior dollar hotel chain would need the money more than a family of 5 in a struggling economy. I had to work 7 hours of my life to pay for that hotel and they just stole 7 hours of my life that I had to work to pay for that. I wish we could of went on this trip but glad we didn't stay there due to the BED BUGS. However I wish I could have that 7 hours of my life back so I could use that money to buy food for my 3 children. MATT HOOD is the assistant manager. STAY CLEAR OF THIS HOTEL AT ALL COSTS!!! RUN AWAY!!! UPDATE: I have tried calling to leave a voice mail for the General Manager, I was able to but forgot to say my phone number on his personal voicemail. I have tried calling back numerous time and Matt Hood and his front desk clerk are just picking up and hanging up. I would like my money back and ignoring me is how they are currently dealing with the situation.
Apr 7th, 2024 -
some chick
Mar 25th, 2024 -
Natali Rivera
Mar 24th, 2024 -
Midori Sakae
Comfiest bed Ive ever slept on, front desk guy was super nice, cool and helpful. Clean room and great location!
Mar 10th, 2024
About
Courtyard by Marriott Des Moines West/Clive
Offering free high-speed Wi-Fi, on-site dining, a 24 hour fitness center, indoor pool and plush bedding, Courtyard Des Moines West/Clive offers a seamless stay. Travelers will enjoy the hotel's location near Jordon Creek Town Center and Drake University.
Contact Info
- 515-225-1222
- (800) 321-2211
- (515) 225-3773
Services
- hotel room
- overnight accommodations
- event and meeting services
- family reunions
- weddings
- sports travel
Brands
- Courtyard By Marriott
Languages
- English
- Bosnian
- Croatian
- Spanish
Specialities
- business travel
- event and meeting services
- family reunions
- family vacation travel
- sports travel
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Courtyard by Marriott Des Moines West/Clive?
A The phone number for Courtyard by Marriott Des Moines West/Clive is: 515-225-1222.
Q Where is Courtyard by Marriott Des Moines West/Clive located?
A Courtyard by Marriott Des Moines West/Clive is located at 1520 NW 114th St, Clive, Iowa 50325
Q What is the internet address for Courtyard by Marriott Des Moines West/Clive?
A The website (URL) for Courtyard by Marriott Des Moines West/Clive is: https://www.marriott.com/en-us/hotels/dsmch-courtyard-des-moines-west-clive/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How big is Courtyard by Marriott Des Moines West/Clive?
A Courtyard by Marriott Des Moines West/Clive employs approximately 20+ people.
Q How is Courtyard by Marriott Des Moines West/Clive rated?
A Courtyard by Marriott Des Moines West/Clive has a 4.2 Star Rating from 519 reviewers.
Ratings and Reviews
Courtyard by Marriott Des Moines West/Clive
Overall Rating
Overall Rating
( 519 Reviews )Therese Bisignano on Google
Steve Dicken on Google
Not only did I hear about BED BUGS. This hotel Assistant manager stole money from my family. We are a family of 5 and had an emergency, it was personal but they would not refund even though I could not go on this trip. I had to tell them about my persnoal situation with my father having a heart attack and hoped they would give me my money. They do not care. This hotel will steal your money even if you cannot make it to the hotel. Then they will tell you all about how it's the policy and no exceptions. I wouldn't think a multi billior dollar hotel chain would need the money more than a family of 5 in a struggling economy. I had to work 7 hours of my life to pay for that hotel and they just stole 7 hours of my life that I had to work to pay for that. I wish we could of went on this trip but glad we didn't stay there due to the BED BUGS. However I wish I could have that 7 hours of my life back so I could use that money to buy food for my 3 children. MATT HOOD is the assistant manager. STAY CLEAR OF THIS HOTEL AT ALL COSTS!!! RUN AWAY!!!
UPDATE:
I have tried calling to leave a voice mail for the General Manager, I was able to but forgot to say my phone number on his personal voicemail. I have tried calling back numerous time and Matt Hood and his front desk clerk are just picking up and hanging up. I would like my money back and ignoring me is how they are currently dealing with the situation.
some chick on Google
Natali Rivera on Google
Midori Sakae on Google
Comfiest bed Ive ever slept on, front desk guy was super nice, cool and helpful. Clean room and great location!
Overall Rating
Overall Rating
( 519 Reviews )Write a Review
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