Bio-One of Des Moines

The guy that runs this store is an absolute weirdo and extremely rude! We own multiple businesses that require us to ship hundreds if not thousands of packages a year and unfortunately we have to deal with this location quit a bit. The family that runs the store are all clueless and extremely rude outside of one of the older lady clerks. (too bad she's rarely ever the one helping customers) I was excited when we first got this UPS location a few years back but have been very disappointed since day 1 only because of the guy running the place. He has zero personality and gets very defensive and rude for no reason all the time, I have been waiting in line and felt terrible for other customers being treated this way, it's embarrassing. I have shipped tens of thousands of packages over the last 15 years and this guy wants to act like we don't know how shipping and tracking works. I absolutely skip using this store and use the drop boxes every chance I get.
Sep 10th, 2022

Leaving a review on behalf of Store 3057 in Mount Prospect, IL and whoever helped send that piece of pottery back to us did an amazing job and we just received the shipment in great condition. Very friendly and helpful staff.
Mar 8th, 2022

Dec 5th, 2021

They clearly dont want to take an Amazon return. Every step they had a charge where they make money.
Mar 28th, 2021

Excellent Store to do business with. Staff very knowledgeable and polite. I am amazed at the modern equipment this store has ! I am always 1000 % satisfied with any project they help me with.
Mar 17th, 2021