Lift at Jordan Creek Apartments

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Chamber Rating

3.2 - (68 reviews)
32
2
6
3
25
Read Our 68 Reviews

Chamber Rating

3.2 - (68 reviews)
32
2
6
3
25
  • ashanta mcmurray

    Very nice staff very professional and caring. Apartments are beautiful and nice environment. Excited to move here:)
    Dec 31st, 2023

  • Macie Sylvester

    Would not choose to live here again. Apartments are nice but everything else is not. Neighbors are noisy. Reeks of marijuana through my apartment due to neighbors smoking. Have had at least 3 packages stolen since I moved here in August. Kids run around through the parking lot without supervision. Management does not seem to care about issues. Edit: DO NOT MOVE HERE. Kids running everywhere and parents nowhere in sight. Fire alarms are pulled at multiple buildings by dumb kids in the middle of the night multiple times a week. Apartments seem to be nice but constantly have Maitnence issues. Its also nearly impossible to get a hold of anyone in the leasing office.
    Dec 23rd, 2023

  • D H

    The worst place to live at the apartments are alway nasty dirty trash flying everywhere had bugs in my apartment when I moved in and now I have been waiting for my deposit for 3 months and they keep giving us excuses saying ow our system change we will mail it to you its been 3 months
    Dec 18th, 2023

  • Keriana Correll

    We just signed our lease today. Darryl and the others at the office have been amazing throughout the entire process. Very kind, helpful, and caring people. UPDATE: after living here nearly two years, we had constant issues with unruly neighborhood kids destroying and defacing property, constantly trying to jump other kids, there was a shooting in which the detectives recommended the tenants living in the apartment that it was involved in needed to be evicted yet they're still there. Drugs galore, constant screaming and stomping and management does NOTHING to resolve the issues and God forbid anything breaks down in the apartment since it's so poorly built because you'll submit multiple maintenance requests that they'll label as finished without ever even having come by to fix it! I warn you, STAY AWAY FROM THIS PLACE!!!!
    Dec 2nd, 2023

  • Tarence Clark

    DO NOT live here, unless you are desperate. And that is being generous. I would give it a one, but I had no major issues until after I moved out. They charged me for a pro-rated amount for days I was not in the apartment anymore. The person I spoke to, Alicia, stated that since I didnt give a proper 60 day notice, they had the right to do that based on the contract I signed. That is bogus and underhanded. I gave plenty of notice and they didnt contact me about moving out until I was within the 60 days. She, Alicia, and I got into it about the billing and she said she would reach out to her superiors and discuss it further then get back to me. That never happened. Granted I wasnt very professional at first because I sensed she didnt want to be bothered with this, but still, I managed to have all my things moved out and the apartment cleaned up on time. Oh, and I never received my deposit back that was supposed to be emailed to me according to the person I spoke with when I handed the keys in.
    Nov 11th, 2023

Read Our 68 Reviews

About
Lift at Jordan Creek Apartments

A modern approach to affordability! With stunningly designed apartment homes and luxury amenities that will meet your every need, LIFT at Jordan Creek in West Des Moines, Iowa is your gateway to the upscale rental lifestyle you deserve. Vibrant community amenities include a resort style pool, rustic grilling locations and state of the art fitness center. Everything at your fingertips to provide an exceptional lifestyle at an affordable rate. Equal Housing Opportunity.

Contact Info

Services

  • Apartment Community
  • Affordable Housing

Questions & Answers

Q What is the phone number for Lift at Jordan Creek Apartments?

A The phone number for Lift at Jordan Creek Apartments is: 515-717-1630.


Q Where is Lift at Jordan Creek Apartments located?

A Lift at Jordan Creek Apartments is located at 8925 Cascade Ave, West Des Moines, IA 50266


Q What is the internet address for Lift at Jordan Creek Apartments?

A The website (URL) for Lift at Jordan Creek Apartments is: https://www.liftatjordancreek.com/?utm_knock=gmb


Q What days are Lift at Jordan Creek Apartments open?

A Lift at Jordan Creek Apartments is open:
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM


Q How is Lift at Jordan Creek Apartments rated?

A Lift at Jordan Creek Apartments has a 3.2 Star Rating from 68 reviewers.

Hours

Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Lift at Jordan Creek Apartments

Overall Rating

Overall Rating
( 68 Reviews )
32
2
6
3
25
Write a Review

ashanta mcmurray on Google

image Very nice staff very professional and caring. Apartments are beautiful and nice environment. Excited to move here:)

Business Response on Google Dec 24th, 2023
Hi Ashanta. Thank you for the shoutout to our amazing team and community! We are happy to see you have chosen our community and look forward to exceeding your expectations with great service. Have a great day!

Macie Sylvester on Google

image Would not choose to live here again. Apartments are nice but everything else is not. Neighbors are noisy. Reeks of marijuana through my apartment due to neighbors smoking. Have had at least 3 packages stolen since I moved here in August. Kids run around through the parking lot without supervision. Management does not seem to care about issues.
Edit: DO NOT MOVE HERE. Kids running everywhere and parents nowhere in sight. Fire alarms are pulled at multiple buildings by dumb kids in the middle of the night multiple times a week. Apartments seem to be nice but constantly have Maitnence issues. Its also nearly impossible to get a hold of anyone in the leasing office.

Business Response on Google Dec 5th, 2023
Hi Macie. We sincerely apologize for the inconveniences you've experienced. We will use your feedback as an opportunity to improve, and we would be happy to address any current concerns you may have. Please give us a call at your convenience so we can better assist you.

D H on Google

image The worst place to live at the apartments are alway nasty dirty trash flying everywhere had bugs in my apartment when I moved in and now I have been waiting for my deposit for 3 months and they keep giving us excuses saying ow our system change we will mail it to you its been 3 months

Business Response on Google Dec 21st, 2023
Hi there. We're disappointed to see you leave our community with this experience. Our records show your deposit check was mailed. Please give us a call at (737) 210-5609 or visit us at our Community Care website at CommunityCare.RPMLiving.com so we can provide you with more information.

Keriana Correll on Google

image We just signed our lease today. Darryl and the others at the office have been amazing throughout the entire process. Very kind, helpful, and caring people.
UPDATE: after living here nearly two years, we had constant issues with unruly neighborhood kids destroying and defacing property, constantly trying to jump other kids, there was a shooting in which the detectives recommended the tenants living in the apartment that it was involved in needed to be evicted yet they're still there. Drugs galore, constant screaming and stomping and management does NOTHING to resolve the issues and God forbid anything breaks down in the apartment since it's so poorly built because you'll submit multiple maintenance requests that they'll label as finished without ever even having come by to fix it! I warn you, STAY AWAY FROM THIS PLACE!!!!

Business Response on Google Aug 29th, 2021
Hi Kerianna, we're so thrilled to welcome you to our community! We are incredibly grateful for your review. Thank you for choosing Lift at Jordan Creek!

Tarence Clark on Google

image DO NOT live here, unless you are desperate.
And that is being generous. I would give it a one, but I had no major issues until after I moved out. They charged me for a pro-rated amount for days I was not in the apartment anymore. The person I spoke to, Alicia, stated that since I didnt give a proper 60 day notice, they had the right to do that based on the contract I signed. That is bogus and underhanded. I gave plenty of notice and they didnt contact me about moving out until I was within the 60 days. She, Alicia, and I got into it about the billing and she said she would reach out to her superiors and discuss it further then get back to me. That never happened. Granted I wasnt very professional at first because I sensed she didnt want to be bothered with this, but still, I managed to have all my things moved out and the apartment cleaned up on time.
Oh, and I never received my deposit back that was supposed to be emailed to me according to the person I spoke with when I handed the keys in.

Business Response on Google Nov 13th, 2023
Hi Tarence. We're disappointed to see you leave our community with this experience. Our team contacted you prior to your 60 day notice, and our team has been in communication with you regarding your residency. We would be happy to address your concerns and answer any questions you may have regarding your move out. Please call us at 737-210-5609 or visit us at our Community Care website at CommunityCare.RPMLiving.com so we can further address your concerns and answer any questions you may have regarding your move out. We wish you the best in your new home.

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Overall Rating

Overall Rating
( 68 Reviews )
32
2
6
3
25

Write a Review

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