Iowa Center for Family and Cosmetic Dentistry

Mar 30th, 2024

I love this practice!
Mar 24th, 2024

Pros: Did not feel rushed, appreciated Dr. Thomas energy and passion for his work Cons: Dr. Thomas did not explain first why he wanted to do things, so at several points I was uncomfortable - getting photos taken when I wasn't sure why they were needed, having different items placed in my mouth with no explanation first (I was just there for a cosmetic consultation). I also had to state several times that I didn't want to see what I felt were stomach-turning "before" photos of patients with serious dental issues so he could then show me the after photos. Overall, I felt like Dr. Thomas had a hard time listening to me and respecting my perspective - including that I didn't feel my teeth needed to be whitened or appreciate being told I had a "gummy smile." That said, I think Dr. Thomas does important work and is clearly skilled at his trade. I'm hoping this post can highlight some areas that need improvement in his interpersonal skills.
Mar 25th, 2024

Truly awful! I had my appointment there the lady yelled my personal information in the shoebox of an office. When I asked her not to she raised her voice at me so I left. I go to take my kids they pretend they sent me a letter to cancel my appointment like a phone call wasnt necessary and literally pretended they were closed until a vendor showed up that they needed something from! if I could give them zero stars I would! This was only a week apart. I didnt cancel my kids appointment because I took a month and a half to get them appointment they needed them for school
Mar 6th, 2023

I had Veneers done and had a ton of problems. I was assured that once I have my permanent teeth that I would not have any issues. Well since then I have had two more incidents including chipping my front tooth. He blamed it on my Medication and did nothing to rectify the situation. Be sure to Google Phalen Thomas before you choose this business. I am out a big amount of money and now have to find a Cosmetic dentist to fix all the problems that he has caused.
Mar 23rd, 2022