Smith Heating & Air Conditioning

Fair and friendly service everytime. Fantastic response for emergency service. Very reasonable prices Services: HVAC system maintenance, A/C system maintenance, A/C system repair
Aug 25th, 2023

Our central AC stopped working yesterday and it's the hottest it's been all year. I called twice because they were busy, which I understood and was not upset by, I was never once rude when I called either, I just wanted my AC fixed because it is 95+ degrees in our home. When the guy finally came to our home (his name was Greg), he looked at the unit once, looked at our breaker, and looked at our furnace. All he did was tell my girlfriend who was home at the time that it was filthy and he wasn't going to work on our home because it would take him hours and he would rather work on regular customers, and his attitude and demeanor to my girlfriend was rude, and he told her that he would talk to his boss but we should call someone else. And dont get me wrong, i understand his point and where he was coming from, but his overall attitude and demeanor was not that of someone i would want representing my company. Mind you, the person who lived here before was worse about the upkeep and I don't personally know much about the upkeep of HVAC units which is why I called, what I mistakenly thought to be, professionals and I have called this company before when we had an issue with our furnace and had great service then. This time was not great service and I was hoping to be a regular customer of Smith's but I don't think I'll be calling them for service ever again unless this is remedied. Yep, an edit to update, I am also never recommending them to anyone, I called and spoke to someone in charge and asked what I needed to do on my end to help them do their job so it wouldn't take them hours to fix my ac and the guy just told me to call someone else as they're short on people then hung up on me when I tried to ask another question. One last edit. I finally was able to get someone from SALINA to come fix our AC today and that guy was very professional and polite. He was here when he said he would be and the job that Smith said would take them hours to do only took this guy 30 minutes and my AC is working better than ever.
Aug 4th, 2023

Smith heating has always provided quality service to us. They have a quick response and are very knowledgeable. Appreciate all they have done for us. Highly recommend them. Service: Heating system maintenance
Jun 3rd, 2023

Overcharge and don't honor their word , they pick and choose what jobs they want to do and try to force things to be purchased that you don't need
May 16th, 2023

Great Service and Reasonably Priced!!! We won't be needing a new unit after all Thank you. Service: Heating system repair
Mar 12th, 2023