Members Mortgage Services

I have had four loans from MMS. I have always been happy with my experiences. They have good customer service that is accessible.
Mar 19th, 2024

I've been using MMS for 4 years. They are wonderful. Anytime something comes up that needs my attention they have called me instead of just sending a letter. They're so good to work with me on any issue such as with changing insurance and paying out escrow. Best mortgage company I've ever had.
Feb 23rd, 2024

Giving them two stars because they're easy to reach over the phone. However, I have not obtained any other mortgages from MMS. Within the first 3 years of my loan, they consistently failed to pay my insurance on time from my escrow account. Then, my insurance company billed me the late fees since I was the policy holder. MMS admits to sending the checks via mail on the due date however, did not take responsibility for the late fees. Finally, I ended up having to pay my loan to 80% value so I could waive the requirement for an escrow and have the privilege to pay my own insurance and taxes on time. I could have used those funds towards another asset.
Sep 30th, 2023

Members Mortgage Services made it easy to buy a home and have kept me apprised of any changes to my loan. Outstanding customer service!
Jul 26th, 2023

Easy to work with. Great website. Wonderful information to help make big decisions. Easy to do online payments and automatic payments.
Jul 23rd, 2023