Reno County Treasurer

Never got my tags before, so I had questions to see what needed to be done. No one is available for help. You must wait 2 hours in line to be told what you need. Then you have to come back and wait another 2 hours to be seen. Whole process takes about 5 hours.
May 16th, 2023

Jan 8th, 2023

Usually pay this online, but had to switch tag to new truck. So after having to gather more paperwork I was allowed to cut in line. I believe the wait was minimal and the staff was quite helpful and courteous.
Nov 12th, 2022

Aug 12th, 2022

Went in at 12:45pm, I didn't know the entire office is shut down for lunch, even the kiosk to sign in. There was a woman with a bad attitude sitting at her desk, and I tried to ask if we were even in the correct place to get a new title and was told "we're closed". We walked around until 1pm, when people line up and have to fight for the kiosk. Then all the people who signed in at home start showing up. We waited an 1.5 hours and then was called to the counter, the same woman who we interacted with earlier, and she said their system is down and they are unable to do any title work, and they didn't know when it would be back up. If she would have been a decent human being and allowed me to ask her where I get my title, when I first walked in, I would have maybe left and came back another time. So, after the hour and a half wait, I ended up waiting another hour, along with many other people who also weren't informed about them not being able to do title work. Why wasn't this simply announced or posted while we were there? In the end, I paid them more government fees and the bureaucrats never lose.
Aug 15th, 2022