Bob Stith Heating, Cooling & Plumbing

Thank you for a fantastic job! I love the new furnace and humidifier! The installation looks great and everyone was wonderful to work with. They stayed til 8 to make sure we had heat before they left. Thanks again Roger!!
Dec 24th, 2023

I have used this company several times and they are always timely and Matt is great at what he does and gives me the information after he has completed.
May 7th, 2023

I scheduled an appointment to have a tech look at a shed furnace to see if it was operational.  12/20/22.  Tech came out and thought that he could have it fixed later that day "for a couple hundred dollars."  Parts were unavailable so said that he would contact me the next week. Nothing. I left several messages to learn they were "still looking."  Again, weeks passed with several unreturned calls.  Received a bill for $200.  Then the $5 part was located.  More time passed with more unreturned calls.  Then the tech "fixed it."  Another $200. Within days, I could smell gas. Zero concern from Bob Stith employees when contacted.  When call was finally returned, tech said he would be out on Friday afternoon 1/27/23 to check it.  No show.  Showed up on Saturday morning to say "Not sure why" and now the "fixed" furnace won't stay lit.  Another $200 bill shows up.  More messages left unreturned.  On 2/2/23 tech calls and says the  "new repair" will be $300 in parts plus another $400 in labor.  have I also left two messages over the past two days to have the owner/manager call me.  Nothing.  I made it VERY clear up front that the furnace was old and that I didn't want to sink a lot of money into it.  So now I'm left with a $400 bill, a pipe LEAKING GAS that wasn't before, 10+ unreturned calls, and 6+ weeks of lost time for my business.  This is one of the MOST UNPROFESSIONAL businesses I have EVER dealt with!!!
Feb 1st, 2023

I scheduled an appointment to have a tech look at a shed furnace to see if it was operational. 12/29/22. Tech came out and thought that he could have it fixed later that day "for a couple hundred dollars." Parts were unavailable so said that he would contact me the next week. Nothing. I left several messages to learn they were "still looking." Again, weeks passed with several unreturned calls. Received a bill for $200. Then the $5 part was located. More time passed with more unreturned calls. Then the tech "fixed it." Another $200. Within days, I could smell gas. Zero concern from Bob Stith employees when contacted. When call was finally returned, tech said he would be out on Friday afternoon 1/27/23 to check it. No show. Showed up on Saturday morning to say "Not sure why" and now the "fixed" furnace won't stay lit. Another $200 bill shows up. More messages left unreturned. On 2/2/23 tech calls and says the "new repair" will be $300 in parts plus another $400 in labor. have I also left two messages over the past two days to have the owner/manager call me. Nothing. I made it VERY clear up front that the furnace was old and that I didn't want to sink a lot of money into it. So now I'm left with a $400 bill, a pipe LEAKING GAS that wasn't before, 10+ unreturned calls, and 6+ weeks of lost time for my business. This is one of the MOST UNPROFESSIONAL businesses I have EVER dealt with!!! Service: Repair HVAC
Oct 8th, 2022

The technician was very knowledgeable and worked quickly and efficiently. Great results! Service: Repair HVAC
Sep 21st, 2022