Franklin Tyrer American Family Insurance
-
14151 S Mur-Len Rd
Olathe, KS 66062 - 913-829-8282
Hours
Chamber Rating
-
Blake Shadid
Franklin and Danielle are extremely professional, responsive, and easy to work with. They were very helpful in helping me get a quote for professional insurance and helped to reduce so much of the headache usually associated with that process. I fully trust them with all of my insurance needs.
Dec 31st, 2023 -
Larry Nelson
Jun 12th, 2023 -
Brooke Leary Nichols
Franklin is very experienced and with him, insurance is more than just a piece of paper. Customers are valued and cared for. Highly recommended!
Mar 8th, 2023 -
Caleb Reed
I did a year end review for my business with Franklin, he was extremely knowledgeable and helpful. Highly recommend!
Feb 10th, 2023 -
Carmen Desloge
Disappointing Experience and Delayed Refund Process I recently terminated my 10+ years of loyalty with American Family Insurance, a decision that was long overdue. Upon exploring alternative insurance options, I discovered I had been overpaying significantlyalmost twice the market rate. Despite voicing my concerns and requesting a reduction in coverage for one of our four cars, my agent not only ignored my plea but also continued charging me for full coverage. To add to the frustration, the subsequent month saw another unwarranted increase in my premiums by an additional $100. This proved to be the last straw, prompting me to request an immediate cancellation of both my home and auto insurance policies. Unfortunately, the dissatisfaction did not end there. Post-cancellation, American Family Insurance withdrew the hazardous insurance payment the day after I terminated my policy. The refund process, however, has been far from seamless. Their repeated assurances that "the check is in the mail" have only served to further delay the return of my funds. This delay is not only inconvenient but also carries tangible consequences as it adversely impacts my escrow account, resulting in an unexpected increase in my mortgage payment. Such an experience leaves me deeply disappointed, as I expected a smoother transition and prompt resolution from a company I had been loyal to for over a decade. I hope that American Family Insurance addresses these issues promptly, providing not only the deserved refund but also a more transparent and customer-centric approach in the future.
Jan 22nd, 2024
Contact Info
- 913-829-8282
Services
- 24 HOUR CLAIMS REPORTING & CUSTOMER SERVICE
- AUTO
- BUSINESS
- FARM & RANCH
- HOME
- LIFE
- PERSONAL ATTENTION
- SPEEDY CLAIMS PROCESSING
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Franklin Tyrer American Family Insurance?
A The phone number for Franklin Tyrer American Family Insurance is: 913-829-8282.
Q Where is Franklin Tyrer American Family Insurance located?
A Franklin Tyrer American Family Insurance is located at 14151 S Mur-Len Rd, Olathe, KS 66062
Q What is the internet address for Franklin Tyrer American Family Insurance?
A The website (URL) for Franklin Tyrer American Family Insurance is: https://www.amfam.com/agents/kansas/olathe/franklin-tyrer
Q Is there a key contact at Franklin Tyrer American Family Insurance?
A You can contact Franklin Tyrer at 913-829-8282.
Q What days are Franklin Tyrer American Family Insurance open?
A Franklin Tyrer American Family Insurance is open:
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Franklin Tyrer American Family Insurance rated?
A Franklin Tyrer American Family Insurance has a 4.6 Star Rating from 21 reviewers.
Hours
Ratings and Reviews
Franklin Tyrer American Family Insurance
Overall Rating
Overall Rating
( 21 Reviews )Blake Shadid on Google
Franklin and Danielle are extremely professional, responsive, and easy to work with. They were very helpful in helping me get a quote for professional insurance and helped to reduce so much of the headache usually associated with that process. I fully trust them with all of my insurance needs.
Larry Nelson on Google
Brooke Leary Nichols on Google
Franklin is very experienced and with him, insurance is more than just a piece of paper. Customers are valued and cared for. Highly recommended!
Caleb Reed on Google
I did a year end review for my business with Franklin, he was extremely knowledgeable and helpful. Highly recommend!
Carmen Desloge on Google
Disappointing Experience and Delayed Refund Process
I recently terminated my 10+ years of loyalty with American Family Insurance, a decision that was long overdue. Upon exploring alternative insurance options, I discovered I had been overpaying significantlyalmost twice the market rate. Despite voicing my concerns and requesting a reduction in coverage for one of our four cars, my agent not only ignored my plea but also continued charging me for full coverage.
To add to the frustration, the subsequent month saw another unwarranted increase in my premiums by an additional $100. This proved to be the last straw, prompting me to request an immediate cancellation of both my home and auto insurance policies. Unfortunately, the dissatisfaction did not end there.
Post-cancellation, American Family Insurance withdrew the hazardous insurance payment the day after I terminated my policy. The refund process, however, has been far from seamless. Their repeated assurances that "the check is in the mail" have only served to further delay the return of my funds. This delay is not only inconvenient but also carries tangible consequences as it adversely impacts my escrow account, resulting in an unexpected increase in my mortgage payment.
Such an experience leaves me deeply disappointed, as I expected a smoother transition and prompt resolution from a company I had been loyal to for over a decade. I hope that American Family Insurance addresses these issues promptly, providing not only the deserved refund but also a more transparent and customer-centric approach in the future.
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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