Chamber of Commerce

      T-Mobile

      ( 512 Reviews )

      T-Mobile
      • 11788 W 95th St
        Overland Park, Kansas 66214
      •   913-894-1375
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      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (512 reviews)
      244
      54
      33
      20
      161
      Read Our 512 Reviews

      Chamber Rating

      3.4 - (512 reviews)
      244
      54
      33
      20
      161
      › ‹
      • kennie Nova

        Went to upgrade my phone. Associate was very reluctant to do so. Kept trying to get me off the plan I was on with my family and move onto my own plan. I kept saying I was happy with my plan and I was just here to upgrade my phone. He then kept dragging his feet even more saying I should go to a different store, on the Plaza, to get a better phone. I again, said no, this store was down the street from me and I was fine with what they had here. He was visibly frustrated with me. Then he said he had to wait for the timed safe to unlock to help me. So I stood around for forever just waiting for him to come back. This whole process should have taken 15-20 minutes total but because I was being harassed to spend money and change plans and encouraged to leave the store and go elsewhere, it took over an hour. All in all, unless you want to be solicited and treated like your ruining their day, dont come here.
        Apr 5th, 2024

      • Dave Adams

        Staff was really nice, very helpful
        Apr 2nd, 2024

      • Little Panda


        Apr 1st, 2024

      • Lauren Goebel

        Chris is the best!!!
        Mar 30th, 2024

      • Kellin Martiny

        Chris Walker helped me out and he was AMAZING to work with! If you have any issues with your phone he is the guy to help you out!
        Mar 21st, 2024

      Read Our 512 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Overland Park and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 11788 W 95th St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   913-894-1375

      Services

      • Repair center

      Brands

      • T-Mobile
      • tmobile

      Specialities

      • Mobile Phones Store
      • Shopping

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 913-894-1375.

      Q Where is T-Mobile located?

      A T-Mobile is located at 11788 W 95th St, Overland Park, Kansas 66214

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-overland-park-ks-66214-3shn?utm_source=google&utm_medium=lastmile&utm_campaign=3SHN

      Q How big is T-Mobile?

      A T-Mobile employs approximately 20+ people.

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.4 Star Rating from 512 reviewers.

      Hours

      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby Apple Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 512 Reviews )
      244
      54
      33
      20
      161
      Write a Review

      kennie Nova on Google

      image Went to upgrade my phone. Associate was very reluctant to do so. Kept trying to get me off the plan I was on with my family and move onto my own plan. I kept saying I was happy with my plan and I was just here to upgrade my phone. He then kept dragging his feet even more saying I should go to a different store, on the Plaza, to get a better phone. I again, said no, this store was down the street from me and I was fine with what they had here. He was visibly frustrated with me. Then he said he had to wait for the timed safe to unlock to help me. So I stood around for forever just waiting for him to come back. This whole process should have taken 15-20 minutes total but because I was being harassed to spend money and change plans and encouraged to leave the store and go elsewhere, it took over an hour. All in all, unless you want to be solicited and treated like your ruining their day, dont come here.

      Business Response on Google Apr 6th, 2024
      Hello Kennie,I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat! Thank you for taking the time to share your feedback with us. We hope to make it right and can have the opportunity to welcome you back, providing an improved and positive experience.

      Dave Adams on Google

      image Staff was really nice, very helpful

      Little Panda on Google

      image

      Lauren Goebel on Google

      image Chris is the best!!!

      Kellin Martiny on Google

      image Chris Walker helped me out and he was AMAZING to work with! If you have any issues with your phone he is the guy to help you out!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 512 Reviews )
      244
      54
      33
      20
      161

      Write a Review

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