AAA Shawnee Insurance and Member Services

If i could give this company and its counterparts a negative review, i absolutely would! In 2024-23, the communication was non-existent, and only the day i was being canceled did i receive notification thru the office that their underwriters needed more information on a new truck. Due to training, the insurance lapsed and information were not turned in, costing me an additional $250 frpm my insurance company!! Absolutly trash the underwriters will ask for things over and over again! If ypur thinking about using Aaa for your insurance needs, go somewhere else! Never again will i trust Aaa for anything!!
Feb 25th, 2024

Feb 21st, 2024

When I called Monday 2/6. I tried tell the lady that answered the phone for months Ks customers have had problems paying their bill online because our policy number doesn't have enough digits. You can pay your membership online but not your monthly bill. She was rude and told me if I knew how to login it would work. I told her I'm very familiar with AAA considering I've been a customer since I was 19 I'm now 43! She told me I asked for the wrong person she told me I didn't know how to log in and that she guessed she could help me over the phone. I called a different AAA in Overland Park spoke to a man named Jacob who took my pymnt we were done in less than 5 minutes!
Feb 4th, 2023

Jan 12th, 2023

Don't use this dump insurance company they ruined our lives when we were hit by an uninsured motorist arrest. If you doubt this Google and read they deny everybody's claim and fight them in court if you are hit by an uninsured motorist.
May 3rd, 2022