Apria Healthcare

Just read the prior review and it seems they had some sort of problem on 2/13/23. We also returned equipment on that day. Then were turned over to collections for non-payment of returned equipment. Topeka office shows it returned but the billing people say it was not. Topeka people cant help since its been turned over and billing wont answer the phone. DONT GO THERE!
Apr 28th, 2023

Feb 19th, 2023

Oct 31st, 2022

Apria in general are very nice and helpful but the billing and customer service are not number one you can understand them and they put you on hold and put you in hold I had my insurance company call while I was on the phone and he got the run around also they have been over charging me and my insurance company told them what they paid and what I owed and they have the nerve to tell him he is wrong so I will be call the Humana Medicare which is the government to complain about Apria over billing me for over 4 yrs and lets see how long they will be open for business or they will just do an audit and see how many other people they are over charging!!
Sep 21st, 2022

Just saw my bank statement where Apria charged me $250 for a replacement mask cushion and hose for my BiPap. Same replacement on Amazon from the OEM is 55.98. Delivered. You can rest assured that I will never order any additional products from Apria. Update: 3/6/2023: Returned the equipment week of 2/13/23 and was told that they would refund my money. To date no such refund has happened. Just terrible service. Update: 3/15/2023: Called again as I have yet to receive my refund for the returned equipment. I can not believe the incompetence coming from this place. Finger pointing is the one thing they do really well. If you want to get bent over a barrel and have the worst experience of your life, then by all means go here. They exemplify the sign of the times. No nothing, do nothing failures.
Mar 20th, 2023