Super Car Guys

Great place to shop for your next vehicle!!!
Jan 27th, 2024

Jan 24th, 2024

I was having the worst time finding a nice car at a good price until I met Lameeshio at SCG! He was so helpful and patient during the entire process, ensuring I got the best rates and understood everything perfectly! If you or anyone you know is looking for a vehicle, I strongly recommend meeting him at the location on Rock rd!!
Jan 12th, 2024

Best Location. Lameshio H. helped me get my Truck. He was by FAR the best Salesman/Gentleman i have encountered. His customer service was excellent and I will be sure to refer him to multiple people in the future. 10/10 experience!!!!
Jan 11th, 2024

I purchased a '17 Kia Forte on Thursday. They never mentioned the 2-year service plan that was added onto the deal and rushed through signing paperwork after having me in their store talking about everything else for 3 hours. (chiefs game, Taco Bell, etc). Their salesman, Clint, was fantastic. I appreciate him finding me a car I liked, explaining the lifetime powertrain warranty, that I had three days to change my mind, and finding me a car I was interested in. The vehicle was fresh out of auction and still had to be run through service and detail. He told me it'd take a few days but that he would try to put some pressure on the guys on that side of things to try and get it done quicker - much appreciated. I emailed Brayden Fox, the finance guy I dealt with, about canceling the service contract. That email never got a response. I texted him about it, and he called me to sell me on it. When I told him I didn't need it as I work on my cars anyway, he said, "Well, when you pick up the car, we can sit down and discuss it." They told me the vehicle *should* be ready by Saturday. Then Saturday came, and they told me Monday. Monday came, and they wouldn't return my calls or texts; whenever I called, I was told they were in a meeting. On Tuesday, I asked if I could cancel the deal as I still hadn't picked up the car. They then texted me that the vehicle was ready; I told them I should still have the 72-hour "love it or leave it" policy listed on their website. They stopped texting me about this and had a "manager" from the store call me instead. The guy who called said he was the manager, and there was no way to cancel. I was trying to ask him about the website's three-day policy, and he kept interrupting me, saying, "Well, you didn't pick up the car until today, but you bought it five days ago." I was trying to pick up the car and told them I could detail it myself, but they wouldn't allow this. While he had a point, he was insulting on the phone, and when I would try to explain where I was at with the car, financing, etc., he kept interrupting and arguing with me. Then I think he gave up and kept interrupting me every time I'd try to talk, only saying, "Our store manager Ryan(?) will be here today, and you can talk to him when you pick up the car." Part of that is my fault, as I was informed that the 72-hour policy was from the delivery of the vehicle rather than signing for it - I should've clarified and gotten that in writing. When I went to pick up the car Tuesday night and cancel the extended warranty, Ryan was nowhere to be found. Brayden again pulled me into his office for almost an hour. I had to tell him 3-4 times I still wanted to cancel the extended warranty. He kept trying to tell me I would spend thousands of dollars to replace an alternator, brake caliper, or rotor. I told him that I planned on being in this car only briefly and that I'm competent - I went to school for automotive, and I can do my work much cheaper than the $4200 warranty plus interest. He tried running the numbers on the interest for the warranty, even trying to justify it by saying, "We pay interest on everything. I'm paying $282k interest on my $185k mortgage." After nearly an hour, he finally got frustrated and spun his chair around to the computer, exclaiming, "Well, we can cancel it then. It's gonna take three months." The other gentleman (I didn't get his name) took over and asked Brayden to talk with someone else. He filled out the paperwork, made sure I only wanted to cancel the service plan and not the GAP, and we signed the form. He told me that it could take up to 3 months for the bank to process it, but it's usually much faster. I don't recommend SuperCarGuys due to their shady practices, pushy finance guys, slow service/detail shop, and lack of transparency. I enjoy a different vehicle each year and won't be back. If you must go to this shop, get any promises in writing, and ensure there is a cooldown period on the vehicle if it's something you need. Please don't trust any of their verbal agreements.
Jan 17th, 2024