Monticello Banking Company
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1840 Cave Mill Rd
Bowling Green, KY 42104 - 270-780-1120
Hours
Chamber Rating
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Suzy Menck
MBC on Cave Mill Road in Bowling Green,KY is our go to for banking and loans. Friendly and very helpful in any transaction we have ever done with the bank. The facility is very nice, clean and modern, and the staff are always able to help with any questions or concerns we may have. Much more personal than a national chain. I highly recommend them for all you financial needs. Great Job!
Aug 31st, 2020 -
Suzanne Haseman
Excellent customer support very knowledgeable and friendly.
Apr 5th, 2020 -
Carol Livingston
Jan 9th, 2020 -
John DeChant
What a great bank very friendly staff.
May 12th, 2019 -
Mike Lastname
Your frontlne workers . . . tellers . . . . do a superb job and I have a banking transaction or multiple transactions most every day. They know me, they know how to handle my accounts, and this comes from them taking a personal interest on how I want my deposits handled. The only negative feedback I can give is I see a LOT of turnover of personnel. I have seen you let go some employees who have worked there 3 to 8 years, who have been EXCELLENT customer service representatives, and it was shocking o hear this. You get comfortable with entrusting your transaction movements with them, and then they disappear. That puts you in the position to have to 'train' a new person on how to handle your multiple accounts. This is a small town and it's easy to find out WHY they were let go. And often it seems very petty. I don't think employees have any job security. As for upper management, I'm sure they are responsible, but I don't know them enough to make judgement.
Dec 30th, 2019
About
Monticello Banking Company
For 125 years, we have been committed to providing our customers with great service and powerful financial expertise to help them meet their financial goals. We are proud of our longstanding history of supporting not only our customers but also our communities, employees and shareholders. Visit our website to learn more about our many products and services or stop by one of our convenient locations to talk with our friendly staff today!
Contact Info
- 270-780-1120
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Monticello Banking Company?
A The phone number for Monticello Banking Company is: 270-780-1120.
Q Where is Monticello Banking Company located?
A Monticello Banking Company is located at 1840 Cave Mill Rd, Bowling Green, KY 42104
Q What is the internet address for Monticello Banking Company?
A The website (URL) for Monticello Banking Company is: https://www.mbcbank.com/
Q How big is Monticello Banking Company?
A Monticello Banking Company employs approximately 2-5 people.
Q Is there a key contact at Monticello Banking Company?
A You can contact Gary Hammer at 270-780-1120.
Q What days are Monticello Banking Company open?
A Monticello Banking Company is open:
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Q How is Monticello Banking Company rated?
A Monticello Banking Company has a 5.0 Star Rating from 6 reviewers.
Hours
Related Categories
Ratings and Reviews
Monticello Banking Company
Overall Rating
Overall Rating
( 6 Reviews )Suzy Menck on Google
MBC on Cave Mill Road in Bowling Green,KY is our go to for banking and loans. Friendly and very helpful in any transaction we have ever done with the bank. The facility is very nice, clean and modern, and the staff are always able to help with any questions or concerns we may have. Much more personal than a national chain. I highly recommend them for all you financial needs. Great Job!
Suzanne Haseman on Google
Excellent customer support very knowledgeable and friendly.
Carol Livingston on Google
John DeChant on Google
What a great bank very friendly staff.
Mike Lastname on Google
Your frontlne workers . . . tellers . . . . do a superb job and I have a banking transaction or multiple transactions most every day. They know me, they know how to handle my accounts, and this comes from them taking a personal interest on how I want my deposits handled. The only negative feedback I can give is I see a LOT of turnover of personnel. I have seen you let go some employees who have worked there 3 to 8 years, who have been EXCELLENT customer service representatives, and it was shocking o hear this. You get comfortable with entrusting your transaction movements with them, and then they disappear. That puts you in the position to have to 'train' a new person on how to handle your multiple accounts. This is a small town and it's easy to find out WHY they were let go. And often it seems very petty. I don't think employees have any job security. As for upper management, I'm sure they are responsible, but I don't know them enough to make judgement.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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