Sleep Number
-
6785 Houston Road
, Suite 100
Florence, KY 41042 - (859) 282-0655
- Website
Hours
Chamber Rating
-
Sheri Cromer
We went in and the customer service was great. So good in fact we financed a 9000.00$ bed. Set delivery for Nov 22nd and confirmed numerous times it would be sent to our new address (we just bought a new house) 3 days after we purchased the bed we get an automatic text saying our address was updated and the new delivery date was a week later. Called the store to fund out why and was told by the salesman Barry that he would talk to his DM and I would hear from him in the next 2 days. That was Tuesday, after no contact for 2 days I reached out to the store to be told it's not able to changed, it's no one's fault, and we had not had any communication because the salesman who told me he would follow up was actually off for the 2 days when he suppose contact me. Do better sleep number. We will wait the extra week for delivery, but this was 100% avoidable if your salesman had updated out address when he told us he did, and even texted me to say so, only to wait a few days to actually do it. 9000 is alot to start off this dissatisfied, I'll let you know if the bed is worth the terrible customer service once you sign the line.
Nov 25th, 2023 -
Lee Hart
Friendly Helpful staff.
Jun 15th, 2023 -
Rebecca Routt
The staff was amazing. Kerry was super helpful helping us reach the best level of comfort. The process was simple. We can not wait to start enjoying our bed
Apr 8th, 2023 -
Tawnya Carpenter
Mar 19th, 2023 -
A. A.
Great place to buy a real bed. I have slept on a sleep number bed for 21 years now and to be honest no other bed is even close to comaprison. Value+comfort=a good night of sleep The store is exceptioanly clean, the demonstration beds are well taken care of and the latest models. They use a safety cloth when you test the bed for the pillow. The staff is easy to work with and keep you in mind the entire time with their personal experiences and consideration to the product. If you are in the market for a real bed that will last you 20+ years. Have the comfort of sleeping on a cloud. I highly recommend this place as you will not be disapointed at all. Remember its not the cost of the bed, its how well the bed is put together and your money's worth. Sleep number is by far the best value for the sleep you will get everynight. The staff will give you a quote and line everything up so all you have to do if you want delivery is be present to receive the bed. There will be a set up crew if you choose to have that service. I know first hand, always best the first time or a new bed for the set up crew to assemble the bed. Just so you know I'm on a die-hard customer not directly affilliated or being comped for this review. This is my experience and opinion alone.
Mar 11th, 2023
About
Sleep Number
At the Florence,KY Sleep Number® store, we're improving lives by individualizing sleep experiences with adjustable beds. Only Sleep Number® mattresses allow you and a partner to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting - for the deep, restful sleep you deserve. The Sleep Number® smart bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to support pillows. Visit a Sleep Number store near you where one of our Sleep Professionals will help you find the Sleep Number® bed for you.
Contact Info
- (859) 282-0655
- [email protected]
- Website
Services
- In-Store Pickup; Delivery
- In-Store Pickup; Delivery
Languages
- English
Vidoes
Payment Methods
- American Express
- DEBIT
- Financing
- CHECK
- Visa
- Discover
- CASH
- MasterCard
Questions & Answers
Q What is the phone number for Sleep Number?
A The phone number for Sleep Number is: (859) 282-0655.
Q Where is Sleep Number located?
A Sleep Number is located at 6785 Houston Road, Suite 100, Florence, KY 41042
Q What is the internet address for Sleep Number?
A The website (URL) for Sleep Number is: https://www.sleepnumber.com/stores/ky/florence/6785-houston-road
Q What days are Sleep Number open?
A Sleep Number is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Q How is Sleep Number rated?
A Sleep Number has a 4.6 Star Rating from 81 reviewers.
Hours
Related Categories
Ratings and Reviews
Sleep Number
Overall Rating
Overall Rating
( 81 Reviews )Sheri Cromer on Google
We went in and the customer service was great. So good in fact we financed a 9000.00$ bed. Set delivery for Nov 22nd and confirmed numerous times it would be sent to our new address (we just bought a new house) 3 days after we purchased the bed we get an automatic text saying our address was updated and the new delivery date was a week later. Called the store to fund out why and was told by the salesman Barry that he would talk to his DM and I would hear from him in the next 2 days. That was Tuesday, after no contact for 2 days I reached out to the store to be told it's not able to changed, it's no one's fault, and we had not had any communication because the salesman who told me he would follow up was actually off for the 2 days when he suppose contact me. Do better sleep number. We will wait the extra week for delivery, but this was 100% avoidable if your salesman had updated out address when he told us he did, and even texted me to say so, only to wait a few days to actually do it. 9000 is alot to start off this dissatisfied, I'll let you know if the bed is worth the terrible customer service once you sign the line.
Lee Hart on Google
Friendly Helpful staff.
Rebecca Routt on Google
The staff was amazing. Kerry was super helpful helping us reach the best level of comfort. The process was simple. We can not wait to start enjoying our bed
Tawnya Carpenter on Google
A. A. on Google
Great place to buy a real bed. I have slept on a sleep number bed for 21 years now and to be honest no other bed is even close to comaprison.
Value+comfort=a good night of sleep
The store is exceptioanly clean, the demonstration beds are well taken care of and the latest models. They use a safety cloth when you test the bed for the pillow.
The staff is easy to work with and keep you in mind the entire time with their personal experiences and consideration to the product.
If you are in the market for a real bed that will last you 20+ years. Have the comfort of sleeping on a cloud. I highly recommend this place as you will not be disapointed at all. Remember its not the cost of the bed, its how well the bed is put together and your money's worth. Sleep number is by far the best value for the sleep you will get everynight.
The staff will give you a quote and line everything up so all you have to do if you want delivery is be present to receive the bed. There will be a set up crew if you choose to have that service. I know first hand, always best the first time or a new bed for the set up crew to assemble the bed.
Just so you know I'm on a die-hard customer not directly affilliated or being comped for this review. This is my experience and opinion alone.
Overall Rating
Overall Rating
( 81 Reviews )Write a Review
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