Michel Tires Plus

Came in with an appointment for a simple alignment. Over 2 hours later I left finally with over $1,000.00 of suggested service. I was called to the alignment bay and see my wheel off the car and the technician trying to sell me pads and rotors. This was done as if my time was worth nothing. Held hostage to be upsold. Just do what the customer asks for quickly and professionally. You will get 5 star reviews every time and repeat customers. I will not be using the lifetime alignment again. Waste of time.
Mar 20th, 2024

Mar 13th, 2024

A++++++. Great crew.
Jan 16th, 2024

Jan 15th, 2024

Technician 06 Daniel at the store on US 42 did not do what was paid to do which I ended up not paying for at the end of it but he did not rotate my tires which was being paid for he does not check my suspension which was being paid for he did not check my power steering which was being paid for He did not do anything and then he just tried to pawn everything off on like well okay and the lead person service advisor 3 Garrett admitted that he's talked to this individual several times about not doing what he supposed to be doing you have a safety issue here I have reported this two customer service and the case number is 279-4022 if you wish to look it up I am very unsatisfied with your service and I will never use your service again and I will recommend to everybody online Facebook and everything never to use your service. Your service sucks your employees suck You're trying to steal money from honest people
Feb 27th, 2024