Independent Diagnostic Services

I was slated for an MRI at a hospital in Lexington but decided to shop around and found IDS. I was concerned about such a pricing differential between IDS and a few other locations contacted. However, that concern was quickly eliminated. Their customer service was very good. I had no issues with the timeliness of getting seen per my scheduled appointment. Also, the resolution of the imagery met my needs. IDS doesn't have the best curb appeal but given my experience with them that doesn't matter. Best bang for your buck.
Oct 20th, 2021

This is my 2nd mri with this office. The 1st one went well! Affordable even with my co-pay, the lab tech was friendly & helpful... However the 2nd one hasn't went as well. I arrived 10 mins before my appt time & found out while talking with the people who were here before me that they had been waiting a full hour to get an MRI after driving for a full hour! I am still waiting while quitting time here fast approaches. I'm sure there are better & more efficient ways to schedule appointments. I would recommend this practice more if it weren't for the inadequacies in scheduling. When patients are in pain(many with back issues) they shouldn't be made to wait longer than 30 minutes! The bldg is somewhat outdated as well and the MRI machines are capable but are over 15 years old. If you are on a tight budget & don't mind these issues then this practice will suit you well but if you're time is limited & back pain severe, I would pay more & go elsewhere.
Jun 16th, 2022

Very unprofessional
Feb 10th, 2021

I hate MRIs but this was as pleasant of an experience as Ive ever had. The technician was friendly, very competent and super fast. I got my results same day. The cost was very affordable (I had to pay since I hadnt met my deductible). Id give 5 stars but the facility/equipment is a bit dated. I dont think that has any major impact on the quality of the product though.
Aug 21st, 2020