Goodwill

Rip off just like all the other Goodwill stores.They get the stuff for free and ask practically full retail for any items I end up seeing that Im remotely interested in. Zero stars. Pathetic.
Mar 20th, 2024

Last week I took 2 truckloads of furniture. They took the bottom of a nice hutch but not the top because "it required assembly". TWO small screws is what we're talking. Then I had a nice older sturdy wood desk but they wouldn't take it because it had a few scratches near the foot of it. They also wouldn't take a perfectly good steel queen bed frame, just because he didn't want to. (And it was already assembled). He also wouldn't take a chest of drawers that was perfectly good except one side of one of the handles had come off, (which I honestly didn't know) but could've easily been fixed with a drop of wood glue. He also chose not to take a couch or a wash machine that was several years old that had nothing wrong with it. I could've easily sold that stuff in a yard sale and made some money, and so could Goodwill. Instead, because I don't have time for a yard sale, I had to trash it. (And on night 1 someone actually took the bed frame and wash machine). If they think people are going to bring perfectly new furniture, they're crazy. Their business model is selling used items with some minor normal wear. People aren't shopping there for brand new. If we want brand new and cheap we'll go to Ollie's or Big Lots.
Mar 15th, 2024

Great customer service, Im going to sound picky but didnt find anything at all. No lucky finds type of place.
Feb 17th, 2024

Everyone please donate to the round up for job placement because the ignorant arrogant staff at this establishment dont know the difference in a tee shirt and another material shirt. I was going to get my hubby some undershirts for work and she told us that because they were the slick material they would not be classified as a tee shirt they would be considered a dress shirt. If youre wondering there is a $5 difference. So please go to them all your used merchandise needs and round up for the job placement so we can place some employees at this location not the ignorant ones out in the wild like we encountered.
Jan 18th, 2024

They say you will never find happiness right out your front door. After searching all stores in Louisville I traveled to Frankfort where I found multiple pairs of shoes my size. I was very grateful to the Frankfort location for making these items available.
Oct 30th, 2023