Byerly Ford Inc

Awesomeness
Apr 1st, 2024

We bought our second car from Byerly yesterday and couldn't be happier. Karen Wheeler (no relation) was our salesman and is the best in the business. She listened to what we were looking for and delivered. Best in the car business, hands down! We will be back for future purchases.
Mar 30th, 2024

Needed my car checked for a battery not charging. Was charged for a diagnostic that was not done. Told the car was good and a sensor needed reset. Picked car up and the check system light came on. Even though I was told it was fixed. Brought car back next day and thr light was still on. Told the guy in service department and he flat out called me a liar to my face. Then I was told that I had a bad battery. Got it checked at auto zone and the battery is good. DO NOT go here. They are worthless.
Mar 28th, 2024

I had a great experience working with Karen Wheeler and the folks at Byerly Ford! Karen worked hard for the deal I wanted on my new 2024 Ford Explorer! Will continue to shop at Byerly when looking for a new vehicle!
Mar 19th, 2024

My husband and I recently purchased 2 Ford Explorers from Byerly. We had come looking for a specific one for me with the very small idea that maybe we got 2 as our family had outgrown both of our current cars. First, we spoke with Karen and let her know what we were there for, and she pointed us to David Mills. He got the keys and took us out. He gave us information on the car and letnus have some privacy to talk about it. I ABSOLUTELY loved this. I got the main information on the car I needed, a lot do the upgrades, and was left to look over everything with my husband and talk about it without feeling like we were being hovered over. We pretty much knew we were getting that car, so we told him we were ready, but there was a small possibility we would trade in my husband's as well and he would just get basically the same car as me if they had it. My husband was clear this was just a tiny idea that we probably wouldn't act on, but he was willing to see what the trade-in would be on his car. David went through everything with us, answering all questions, without even the hint of trying to talk us into the second car. He was beyond respectful about not trying to persuade us to "just go ahead and get 2". Ultimately, we decided to get both, but we both respected David for the way he handled our "small idea that we probably wouldn't act on." During all of this, we had our 1 year old there, and he was not having just sitting around the whole time. Everyone on the team that was there that day interacted with him, played with him, brought him snacks (Karen even got him ice cream), brought him toys, etc. I felt bad he was so rambunctious, but we were there for many hours and he's a 1-year old, however, everyone was so nice and actually tried to make my job easier while dealing with this big decision. Almost 2 weeks later and we are very happy with our purchase. We definitely made the right choice on not only the cars but also the people we purchased them from. I even had a couple of questions a week after my purchase, and David got in touch with me immediately to answer them. We dealt with David personally for actually ourchasing the cars, and he made the process great. However, everyone there that day was extremely helpful, nice, and caring. Definitely recommend!
Apr 3rd, 2024