Jimmy John's

Location consistently has issues. To name a few recent ones: - Wrong orders, received an order completely different than what was replaced - Order never arrived - Delivery took over an hour to arrive
Mar 22nd, 2024

Great sandwiches and friendly staff.
Mar 9th, 2024

Ordered a Wrap & it took .. an hour to get! When I called the location they said, not their problem only 2 people working & it would get there when it got there!! Will not order from such a rude staffed location again! They didnt care how bad the wrap was by the time it got to us!!!
Feb 29th, 2024

Best jimmy johns in Louisville
Feb 14th, 2024

Walked in to find a worker, angry that we had arrived 2 hours before closing. Cursing under his breath as he put his phone down to walk back behind the counter from his position in the front window. It would be 3 or 4 minutes before he spoke to us, instead choosing to fill up a pitcher of water from the kitchen, walk around use to the drink filling station to dump the water, back to the kitchen, to retrieve a spray bottle and towel, to walk behind us once again to wipe a counter down in the dining area, back into the back of the kitchen once more thar throw an,item I could only hear thr crashing of before finally walking to the register to rudely ask "what do you want?" My fiance began our order, but was interrupted, cut off, and spoken over many times. I attempted to keep my composure being that my son was with us. But I will admit, this proved to be difficult as I witnessed the man pick his nose not once, or twice, but 3 times during the ordering process. We finished our order, and I was relieved to watch him put gloves on. I was not offered a receipt to verify my order was properly keyed-in or that my expense was correct. A short while later we heard "here yo go" with the heavy thud of our food slapping thr counter before he began another customers order. Unfortunately, the phone rang and we had to bear witness to his rude mouth to another customer as he explained their late order was indeed on the way. He hung up the phone, heaving more obscenities towards thr caller before continuing his duties. I've never been so rudely treated, or been made to feel so unwelcome in any fast food experience in my life. Not only will I never spend my money here again, I may never eat jimmy johns again. Anything short of immediate termination of this employee would be a horrible tone to set for Customers. We left the restaurant angry with ourselves for having paid to be treated in such a way. Jimmy johns... do better.
Mar 6th, 2024