Comfort Suites

Paul G _{on Google}

Apr 8th, 2024

While the front end staff was very nice, the hotel is obviously very poorly maintained and managed. The biggest issue probably being that there was NO soap, for the ENTIRE hotel. No shampoo, no hand soap, no body soap, NOTHING! When we inquired at the front desk, apparently the excuse was that the order never got placed. When asked why doesnt the staff just go to the store and rectify the issue, apparently the excuse was that they werent contractually allowed based on their service contract. Im sorry, but doing the right thing for your guests in this situation is more important than worrying about that. The gym was also not usable due to broken equipment.

David P _{on Google}

Feb 8th, 2024

Stayed at a total of 3 comfort suites in a month. This was the worst one I stayed at. Stayed in room 103

Desiree Capano _{on Google}

Mar 17th, 2024

WORST HOTEL I've ever stayed at. WOULD NOT RECOMMEND, & will never stay here again. Booked a suite, only to find out they call any room with a double bed a suite. The room they had us in hadn't been cleaned at all; crumbs on the floor, food splattered on the wall & all in the microwave, the nightstand had something sticky all over it, pubic hair all over the bathroom floor, sink & shower, & trash can hadn't been emptied. When I took pics & showed the front desk they moved us to another "suite", which was partially cleaned. It still had used soap in the shower from previous guests, & the sofa bed had dirty sheets. The least they could've done was comped the room or upgraded the room but instead we were moved to a room witha view of a storage facility so basically we were downgraded while being charged the full price & inconvenienced. The hot tub was barely warm, the pool was ice cold. I wish I could give negative stars.