PENELOPE'S FLOWERS AND GIFTS

First time ordering from this local location. Had minor difficulties with trying to place the delivery order over the phone so we went ahead and completed the order online. After paying and receiving email confirmation that was it. I was Never provided a time window of the delivery or any updates. (Had it delivered to a grieving friend) I had to call in the ask for an updated, that is when they pulled up my order and gave me a window. Once the time passed and STILL no updates I called back and was told the ordered was attempted and was left a neighbor? I called back to get clarification on that because I was confused and that is when I was told a different response that it was left at a doorstep still did not tell me what time the order was completed. I rate this experience due to the lack of communication and updates. I hope that they were delivered to the proper location
Mar 3rd, 2023

Great experience with the staff, they were very friendly and knew exactly how to help me. I had nothing to worry about once I made it inside and talked to them. The flower arrangement that I got was absolutely beautiful.
Dec 30th, 2022

The flowers I ordered for a funeral were beautiful and exactly as pictured. Everything was delivered on time and stayed fresh throughout the services. Thank you Penelope's.
Dec 17th, 2022

My mom ordered a "Peace Lily" for a funeral service and it was absolutely gorgeous. The "Peace Lily" was huge, shiny and gorgeous. She just can't stop talking about how beautiful the plant was with a beautiful woven basket and white bow.
Nov 17th, 2022

Rude over the phone. Less than helpful.
Aug 25th, 2022