Ahuuas Mexican Restaurant

Extremely friendly great food
Mar 15th, 2024

The food is always Good, and the service is Great. They also have Great Homemade Hamburgers.
Mar 10th, 2024

First time ordering from here, and it was very underwhelming. Customer service was actually better than the food. Rice was bland, tamales and enchiladas were dry and visibly overheated. Many signs pointed to the food not being fresh. The chimichanga cheesecake left a lot to be desired too. Hate to say this, but chain restaurants produce better quality than what we just ordered. The only edible item we ordered was the queso, but not all the chips were fresh. I prefer supporting small businesses, but this experience left a lot to be desired.
Mar 8th, 2024

Great food, and great service! Recommend!
Feb 20th, 2024

I should have looked at the reviews before I went in, but I had been driving, saw the restaurant, and decided to get something to eat. The food was mediocre, and the lady who took my order was nice, but the waiter had an attitude. I noticed no plastic silverware or napkins in my bag, so I asked for some. The waiter saw me come in and turned around to go to the back. I waited a minute or two to see if she would return, and she didnt. They might have been busy, so I went back and peeked in to ask if I could get some plastic silverware. The waitress didnt say anything when I asked, checked a box, and spoke with an attitude that they didnt have any. I was stunned because I was wondering what all the attitude was for. Then she said again, We dont have any. I just walked out. They overcharge, so make sure if you do decide to go in to ask for an itemized receipt for what you are paying for. They only gave me a receipt with the total until I asked for a detailed receipt with the charges for each item. Again, the food was Medicare and overcharged; I do not recommend it. Replying to Management: The issue was never that your restaurant was out of plastic silverware. I have worked in the restaurant industry, so I understand how that can sometimes be. Your server had an unnecessary attitude, and seeing me walk in the door and not acknowledge me when she saw me as well as saying that your out of plastic silverwares with an attitude was the issue. Instead of addressing that with your employee and admitting that you would talk to your employee about her attitude toward paying customers, you turned the issue into restaurants running out of items sometimes, so what? That is not what you said, but that is what you implied. As for the meal, yes, your hostess told me that the stake tacos with rice and beans would be $17, and I ordered a side of guacamole and sour cream. The guacamole was $3:45 and served in a 4-ounce side cup. I was also charged $2.00 in the same 4-ounce side cup for the sour cream and taxes. As for your employee, printing out a receipt with my entire order is correct, but it was after I went back in that I received a new receipt with everything I ordered. As I stated in my previous comment, I only received a receipt for $26.24 when I originally placed my order, not a detailed receipt. I dont mind paying any price for QUALITY food, but with this experience, along with being ignored, it was simply not worth it. The food was not bad but wasnt the best, especially with what I was charged. And the point of receiving feedback is to listen to what is being said and fix it for future customers. Not to plead your case on why your employees acted as they did. I also saw the same response in previous comments. Customers are not always right, and some things can be out of the staff's control, but replying back with snarkiness and unnecessary attitude is not the way to run a successful business regarding customer service.
Mar 30th, 2024