StrongPoint Self Storage-Lake Charles

StrongPoint in Lake Charles is wonderful to work with. Their facility is spotless, very accommodating, and the staff is always willing to help.
Oct 4th, 2023

Very kindheart and satisfying.
Oct 2nd, 2023

This particular storage facility is the best and clearest I have experienced. The bill is not to bad. Also they will understand about being a couple of days late without a late charge. Kristine is one of the most kindest and more than willing to help me to navigate through the maze of the building. Lol.I also love the convenience of anytime I need to get in. One time I lost my code another nice lady gave me a duplicate code without any questions. She and Kristine were so patient with me trying to find my storage room. It was kind of funny getting lost but eventually I found my way. Also they showed me the particular door I needed to go to so I could get to it easier than walking so much. I would recommend this one more than any other storage facilitys
Oct 1st, 2023

Sep 26th, 2023

Got set up with our very first unit today! I had made a reservation online and received a call from Christine to confirm that I would be stopping by that afternoon. She was out for emergency when we arrived, but helpfully informed us through a call to the posted phone number that someone would be there in about 30 min. We returned after checking out two other places in that time span and were greeted at the front desk where the new employee quickly pulled up my information and assisted us with the rental process. The person who showed us the unit and helped us get started, Yuni, was upbeat and seemed to care genuinely for our questions and needs. She was extremely thorough in directing us to entrances/exits, showing us resources, and informing us of our fees and ways to make payments. She also walked us to the security pad to confirm that our number had been registered and that we could get into the building before leaving. Evaluation of the property: The unit was correctly sized, with a sturdy roll up door, tho you do need to purchase or provide your lock. The office and building in general were very clean with accessible bathrooms in the storage area. Price is fair competitively around town, no surprises upfront and overall highly satisfactory.
Aug 22nd, 2023