Microtel Inn & Suites by Wyndham Ponchatoula/Hammond

Gustavo Rodriguez _{on Google}

Feb 15th, 2024

Small, very quiet, nice parking not ugly or dark. Not raggedy nor is the area raggedy. It's A okay! Rooms are cool, renovated. Mini fridge, microwave, 1 king bed and a couch! With carpet floors! We like!

Friendly Guy _{on Google}

Mar 11th, 2024

We chose a suite as it had a mini fridge and a microwave. The room and bed were clean and the room was well insulated as far as sound goes. Clean towels were provided, albeit, only a few. They are pet friendly.
Unfortunately, , it took a good while for the room to cool down as the a/c wasnt turned on prior to our arrival. The hotel rooms phone didnt work as the cord had been removed. The rooms smoke detector was broken and nonfunctional. The ice machine could not keep up with demand. They did not serve the promised continental breakfast. The electricity went off while we were there and all the hotel room doors had to be left unlocked when you left the room. Weve had to go through corporate in an attempt to get a receipt for the last day we stayed. They couldnt print out one because they didnt have electricity. However, they had no problem billing our credit card for the full amount of our stay after their electricity came back on. We even dropped by a couple of weeks after they got electricity to pick up our receipt. But, we were told their system was temporarily down and we would be emailed a copy. It never came. We have sent several emails asking for a receipt to no avail.
So, if you have no where else to stay, you can at least find a clean bed to rest at this hotel. But, keep your expectations low. We didnt feel it was worth anywhere near the cost of our stay. Very disappointed overall.