Doug's Transmissions Inc.

Dec 13th, 2023

Nov 3rd, 2023

Had to get my transmission rebuilt and found out for a little extra money they will stand behind a 3 year warranty. They were all super friendly too! Service: Transmission
Oct 2nd, 2023

They are extremely courteous and helped me out greatly last year when I brought my vehicle in. They do everything they're capable of doing, within reason, to let you leave comfortably not only financially, but also mentally knowing that you got the service you deserved.
Aug 8th, 2023

HEY FB FAMILY, would like to share my horrible experience. My car started running bad on April 30th. So I had my son to take it so my uncle could look at it. He said it was the transmission, but he hadnt worked on a 300 transmission. Thank God I used my head last year in August. I knew I would be finished paying for my car, so I got some CarShield insurance. Some places take it, and some places dont. I heard a lot of bad things about CarShield not wanting to pay; but that wasnt my problem. The shop was. Of course I should have looked around before committing so quickly. So on May 2nd my car was towed to Dougs Transmission on North Market. My car sat for 2 months before they even attempted to fix it. One excuse was they were shorthand. Another excuse was the guy that handled the warranty insurance was out of town for a week. By this time, I called another shop to see if they were available, but he was like already 2 weeks behind on his work. So my cousin Reginald Oneal ended up going to the shop to see what was going on, i guess this kinda scared them, so they finally tried to do something. Weeks passed by, they couldnt find a transmission. So CarShield stepped in, and found one. Once they did that. My car had to go to Hebert town and Country to reprogram. It was there almost 2 weeks. When Dougs finally finished my car, I had to go sign a release paper, so the insurance people could pay them. This was Thursday August 17th. So Tuesday 22nd I called the insurance people to see what was the holdup. They told me the shop had never sent in the final invoice. So I called the shop. Within an hour the shop called and said I could come pick it up. I went and picked it up the next day during my lunch break. Get to the shop, and the guy was like that would be $775. I said no sir, you told me $675 on 2 occasions. A couple of weeks ago you said $675. And when I came to sign the paperwork you told me $674 and some change. I made sure I had $675 in cash because they have a sign saying they charge 2% when using cards. I stood right there until he went down to $675. Trying to beat me outta an extra $100. Get in my car, take off trying to make it back to work, look around my car seeing if there were any damages since it was sitting up so long in the heat. Look in the back seat notice glass in the back seat, on the passenger side. Vent window was broke out. Made a Uturn and went back. I asked the guy why he didnt tell me my window was busted, he was like I thought I called you. LIE. And of course they have a sign saying they arent responsible if your car is vandalized or anything stolen out your car. But anyway, he was like nobody vandalized your car, the heat broke it. I accepted that, until I told a coworker. She was like, if the heat did it, the glass would have bust outwards instead of inwards. I was without a car for almost 4 months. Missed all my doctors appointments. I DO NOT RECOMMEND DOUGS TRANSMISSION. VERY UNPROFESSIONAL Service: Transmission
Aug 22nd, 2023