Smart Eye Care

Feb 24th, 2024

Smart Eye Care suddenly dropped their acceptance of my familys vision insurance coverage; following many years of my family bringing in revenue to this company (at both facilities in Augusta and Farmingdale, Maine). I do not have the luxury of instantly switching vision insurance companies because I am locked into a particular insurance for an entire calendar year. Historically the staff at Smart Eye Care have treated myself and my family members very well. But when a healthcare company suddenly denies a hardworking familys insurance (two months into the year), that family no longer feels like a valued customer; they feel like a number. Luckily my coworkers helped us locate a competent eye care provider who accepts our insurance plan.
Feb 17th, 2024

Prompt , professional ,and friendly service. Would refer friends and family.
Feb 9th, 2024

I have been a patient with them since 2020 my I've been there a few times in that time. The first time my experience I thought was an off day from the doctor but after my most recent visit I've come to the decision that it wasn't a bad day it's just her. The doctor was very rude, short, and dismissive of my concerns she took less than 3 minutes to give me a script (the same as before) which was causing headache and was slightly blurry which she was told and ignored. She spent the first minutes I saw her asking about my HIV status and stuff that didn't matter it's not like she even touched me at all. The doctor there is very biased and should not be a doctor I recommend anyone needing eyecare go anywhere else. Pretty sure Walmart does eye exams I'd go there before going back to smart eyecare
Mar 4th, 2024

They are Always about the patient! Staff and Doctors are caring, compassionate, and comforting. Whether it's a regular routine visit or a emergency visit. They will take good care of you and your concerns. I always recommend smart eye care too everyone!!
Dec 18th, 2023