Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

4.0 - (49 reviews)
31
8
0
1
9

About
Jim's Auto Repair

Jim's Auto Repair is located at 14 Barra Rd in Biddeford, Maine 04005. Jim's Auto Repair can be contacted via phone at 207-283-0768 for pricing, hours and directions.

Contact Info

  •   207-283-0768

Questions & Answers

Q What is the phone number for Jim's Auto Repair?

A The phone number for Jim's Auto Repair is: 207-283-0768.


Q Where is Jim's Auto Repair located?

A Jim's Auto Repair is located at 14 Barra Rd, Biddeford, ME 04005


Q Is there a key contact at Jim's Auto Repair?

A You can contact Jim Guay at 207-283-0768.


Q What days are Jim's Auto Repair open?

A Jim's Auto Repair is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Jim's Auto Repair rated?

A Jim's Auto Repair has a 4.0 Star Rating from 49 reviewers.

Key Contacts

image
Jim Guay
Owner


Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Jim's Auto Repair

Overall Rating

Overall Rating
( 49 Reviews )
31
8
0
1
9
Write a Review

mike petersen on Google

image Tried to charge me $65 for an inspection.my car was already inspected,just needed him to look it over and fill out the form Uber gives its drivers for inspection.went else where and they did it for free.
I love that the owner came here to admit that he tried to over charge me.
Yes,this was a 2 minute interaction where he told me he would charge me 1/2 hour labor ($65)to do an Uber inspection and I laughed and walked out.
An Uber inspection is a state inspection.same exact thing. But instead of charging me the sate inspection fee(wich every other garage I've been to has charged for this or have done it for free)he wanted to charge me more then twice that amount.
This garage had a choice:
Take a car that was already had a fairly new inspection sticker on it(which I had informed them it had) and just charge me the inspection fee rate and fill out the form...or charge me a half hours labor charge.
Well,you can obviously see money was more important to this garage then a repeat customer.
For the record at no point did I imply any work was attempted on the vehicle so I have no idea why the owner rambled on about that all in an attempt to validate his reasoning.
Anyway,in the end,he admits here that he tried to over charge me by using the logic that,sadly,so many mechanics are known for.
It's hard enough to find honest ones.
At least here they admit to what they tried to do.
Do what you will with this info,but I will never go back here.
Also,make it a point to look at other reviews here and the responses to them.tells you a lot.

Business Response on Google Mar 7th, 2024
Mike, First, we never did any service for you, or charge you for anything and we didn't even bring your car into the bay. This review is based on a brief 2-minute interaction at the counter. Secondly, I informed you that we charge up to half hour to go through your vehicle for an UBER INSPECTION (put on a lift go through all items and to then fill out a provided form for your Uber). This was not a state inspection, nor did you ask for one, you asked for an Uber inspection which as independent shop we can charge our labor rate which for this service, could be up to half an hour which is $65, as was stated to you at the counter. We're happy you got your needs met elsewhere, and someone was willing to work for free to do that service for you. Best Regards, Ownership

Kayla Bouchard on Google

image Went there this morning to get a sticker. They failed me they said they emergency brake was stuck but it was and it was dragging but come to find out it was in four-wheel drive. Call them and they didn't have anything to say they said mistakes happen I don't know how you can have that as a mistake if you're a mechanic you should know it's in full drive but whatever

Business Response on Google Jan 14th, 2024
Kayla,Sorry to hear about your experience, please feel free to reach out directly at [email protected]. Our inspectors are well versed in the laws and we do thousands of inspections a year. We can tell when an e-brake is seizing up or not operating properly, it may have freed up after inspection but during our inspection the e-brake was not properly dis-engaging therefore it fails our inspection at that time. Regards, Ownership

Sarah S. on Google

image I went to get an inspection check. They failed me because my windshield liquid was too low to check. So instead of just putting a little bit in and testing it, they failed me. I went across the street to the AutoZone, put in some liquid and it worked immediately. Talked to a friend about this and they said that Jim's failed him for having one of those plastic covers on the license plate. He asked if he could just remove it and they said they would either need to charge for labor to do it ($80 per hour) or have him do it and then recharge immediately for a new inspection. Personally, I find this absurd and telling of how money-hungry they are. I want to also add (not be cruel or insensitive) but the person working on my car had alarmingly poor hygiene. I understand that we all have different levels of "standards of hygiene" but this was like I have never seen in a place of business before. Garages are dirty places and I expect mechanics to be (reasonably) dirt but this was ROUGH..in many ways that were completely non-mechanic related. The treatment over the inspection sucked but tbh this guy's hygiene made me nauseous and is the main reason I would not go back.

Business Response on Google Feb 3rd, 2024
Sarah,It’s not a money hungry issue. Additional services aren’t free and if the vehicle isn’t ready to be inspected and we need to provide additional services those services are not included in our $12.50 inspection. Your washer fluid needed to work we charge for washer fluid by the gallon and if it’s not washer fluid being empty there could be a leak in tubing/bad pump/ etc. and that diagnostic is not free. I understand you may not agree with those practices but we are a business and we do not give away things for free or pass things so people don’t get upset. We are as by the book as they come and the most convenient and objective station when it comes to inspections. We hope you find your needs met at another shop. Best regards, Ownership

Olivia Emmons on Google

image This place is great! Awesome service, super nice people. I needed a sticker but my car had some issues. Mike was on it and got it done! Thank you guys for all the help today :)


Mia LaFlamme on Google

image They were amazing! They walked me through different things I will need to get replaced in the next year and things to do to make my car last longer in the future! All in all, fantastic experience! I absolutely will send my family and friends here in the future! Service: Vehicle Inspection


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Overall Rating

Overall Rating
( 49 Reviews )
31
8
0
1
9

Write a Review

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