Gateway Motel

Rooms clean and comfy .The staff is super friendly... Peaceful and quiet.. Wish they would have a dining area or coffee pots In rooms...thanks for a great stay...
Mar 30th, 2024

The rooms are very clean & spacious. Hard to get ahold of anyone if you need anything like hot water, which they didn't have for the 2 days we were there. Other people told us it's a common problem there. Sami's Restaurant, which is in the same building, has a great bar & service. Large portions of food. Rooms: Very clean & spacious. Small fridge, microwave. Just no hotwater, so check to make sure if they fixed the long standing problem.
Jan 2nd, 2024

The manager Ryan treats like an old friend, right from the start. I limped into town with my vehicle having a mechanical failure and Ryan helped connect me with locals to get the vehicle repaired. Great staff, great people. I'll never forget them.
Aug 1st, 2023

The managers are do a very good job making your stay pleasant
Jul 9th, 2023

Thieves + liars + unsafe motel I booked a room on the site of this motel on the 17th of August for the following night. I immediately received a mail telling me that I had to wait a confirmation that never came. The following night when I arrived in Madawaska with my son and husband after a long trip complicated by heavy rains and many delays (coming from Quebec), we went to the Gateway Motel, hoping that maybe they hadnt seen my reservation. We arrived at 11 :30 and noticed that there only were 4 or 5 cars parked, most of the rooms were empty. As the front door was opened we entered and tried to call the emergency number we found in the lobby. Nobody answered. I then tried to call the manager, no answer. I left a message telling to call me back as soon as possible. We then went upstairs, thinking his office might be upstairs but we had the surprise to find us directly in the corridor leading to the rooms. Had we been terrorists or any all-intentioned perso, its just frightening I tried several times to call the emergency number but no answer. We then decided to find another motel but since we couldnt find any, we had no other choice than to sleep in our car. Two days later, my husband noticed the amount of the night had been withdrawn from our bank account. I sent a mail to the manager to ask for a refund and explain what happened. He told me that my reservation had been confirmed by mail (a mail Ive never received), that they had tried to contact me all day long to know the time of our arrival (I havent received any mail nor call) and refused to give me my money back, ignoring my messages when I told him I hadnt received any mail from him. I can only advise against this establishment run by dishonest people and in which anyone can enter so easily while the clients are sleeping. For the lies, just have a look at the manager's answer.
Aug 23rd, 2023