OTTO

Went in after seeing a FABULOUS movie at Apple IMAX Saco, ( GREAT THEATER ), had Ceasar salad, hot honey pepperoni pizza, FABULOUS. Great experience at theater and OTTO'S !!
Mar 9th, 2024

Feb 29th, 2024

I've been here a handful of times now and once the pizza was alright but the other times the crust just wasn't crispy at all like the original location. I think they need to crank up the oven temp a bit or something. Good service tho
Feb 16th, 2024

Feb 13th, 2024

Ive been going to Ottos since they opened their first location on congress st in Portland, I frequented both locations in Portland for years. I have dined at the Lynnfield, MA location. Recently dined in the Biddeford location. The service and food has always been fantastic. Last night was our first time dining at the Saco location and I just want to put my experience out there and hopes that someone will take it without negativity. We were sat near the counter near the pickup door, I understand there is customers coming in and out to get their food, but burrrrr. I shuttered every time that door opened because the wind would hit my legs. I received my salad before my drinks, had to ask to make sure they were coming, when I ordered my drink I also asked for a water, which I never received. We got our food in a timely manner and it was great, yet my husband had to get up in the middle of our dinner and go up to our waitress at the counter to order 1 more round of drinks, who her and 2 other female employees were on their mobile devices, one clearly taking selfies. Its a laid back atmosphere, but to not even bother to check on your tables or pay any attention rubbed me the wrong way. When my husband ordered the round of drinks, she brought our check instead. We had to have her print off another for the drinks we ordered, we werent even finished eating but she asked if we wanted to box up our food, at this point I agreed just because I wasnt finding it relaxing on a child free, date night on Friday. Not coming from a negative place, and I hardly write reviews, but maybe some suggestions that management could improve on. We watched a couple walk out because they were ignored for 10 minutes. Again, the food was amazing as always, but I think the seating should be fixed a little so Patrons arent freezing on the end near the door, and the waitresses could use a little more direction.
Feb 1st, 2024