Riverbrook Apartments

Sara Morvant _{on Google}

Dec 18th, 2021

When I was looking for my first apartment I was interested in this because of the location and it felt safe to me. I soon realized that this place was anything but perfect. A few things to watch out for:
-They wont clean the drain from the person who lived there before you. So if you enjoy your first shower in a new place where youre standing in a puddle this is the place for you.
-The wall is VERY thinly painted. That will cause two things:
- your neighbors will be loud and youll be able to hear them around you, above you and sometimes below you.
-dont hang anything unless youd like to be charged an excessive fee when moving out.
-Your packages will always be lost and delivered to the wrong building. Hopefully youll have family nearby to send it to instead.
-Bees will live in the outlet on your very small patio so you wont be able to enjoy it.
-The whole building will smell like youre back in college and its ironic because its a no smoking building.
-The apartment will have multiple trash cans in the parking lot that theyll expect tenants who have dogs to put their dog waste into. They wont, so you might as well be prepared for the daily emails youll get from the property stating how youre supposed to pick up waste after your dogs.
-Dont lock yourself out, ever. Youll be provided with the office number but even before COVID no one ever answered. You will then proceed to leave a voicemail and hope a property van is nearby or else youll be provided a fee.
-Do not expect yourself to get a full refund as they will say it cost $1,000 to paint your one bedroom space no matter how much you clean, follow their checklist and go by their guidelines. At this point you might as well be back in college where you are expected to abide by the rules but still get penalized after doing so.
-You will need to get your bedroom carpet professionally cleaned so be prepared to say goodbye to an extra $116 from your security deposit.
I mean dont get me wrong, no place is perfect. But if I had a chance to do it over I would have found any place beside this one. Thank you for providing me with a safe, expensive and poorly managed first home. I hope that it can only go on and upward from here.

P R _{on Google}

Dec 5th, 2021

They deserve a zero.
These apartments are managed by an infestation in Southern Maine called Maine Properties, LLC. Never in my entire life have I dealt with such an Inefficient, indolent, mendacious and unjust organization, Wells Fargo will be second to them when it comes to defrauding people. First, they tried to charge me for multiple damages, when I pointed out that those damages existed before I moved and asked for receipts, they fixed one of the charges and tried to find lame excuses for the other charge.
When I kept questioning them about other charges and asked them to provide me with some receipts and pictures, they said that they are working with the maintenance team to send me pictures and invoices. I followed up a week later for those invoices and they just stopped replying, I am pretty sure they dont have anything to show for and they know that I am at their mercy for my money.
If you rent one of their properties they will bilk your deposit, no matter how good you take care of your apartment/home.
Just find some other landlord who has some sense of responsibility, do not rent with Maine Properties.

David Allie _{on Google}

Feb 2nd, 2019

Rigby Auto is a great place I buy all my Town Cars but Mike he used me right I recommended very highly