Oak Grove Center

A family member is a resident at Oak Grove. Jessica G. Is a phenomenal C.N.A at this facility!! She is Extremely Compassionate to the Residents & their families, she is caring for! There needs to be more Staff like Jessica G.
Sep 21st, 2023

The receptionist was very pleasant and helpful! The reception area was clean and tidy.a pleasant atmosphere!
Sep 4th, 2023

Aug 21st, 2023

The receptionist and the nurse were very helpful thank you
Aug 18th, 2023

Once you're traveling for work, be careful working.here, especially if you're black. They work load on the Wyeth unit is like the highest form of slavery , plus the staff DO NOT help you. They give you 28 patients to take care of and no help. The residents' sheets are half white and dinged. They have no chucks for the residents to sleep on, so if they wet the bed, it's everything wet. They have no wipes to use on the patients when they poop and want you to not use the towels to do so. They want you to use toilet paper to clean patients with even if they poop loose and mess the entire bed. Imagine having to clean a bed ridden patient with just toilet paper when they poop the entire bed. The state of Maine needs to come in unexpectedly and check, this, place out. Even the full time staff are complaining, but dont want to say anything in fear of losing their job. Even if this place was the last resort, I wouldn't send a family member here. The residents can not have 100% care because they hardly have staff to do it. Most Nights One tech takes care of 52 patients. They put me on a untit twice with 28 patients alone and upset because all the lights on and patients are not being attended to in a timely manner. These residents can only be washed up once on most shifts because of lack of staff and workload too much. A patient is supposed to be washed up at least twice a shift, but it's impossible for one person with 28 patients to do that. Most of the residents' skin are dry and flaking because they're NOT cared for properly. 4 persons on that unit gets a shower a day.....two in the morning and two in the afternoon, so if you divided 4 into 28 then you'll get 7, which means one person gets a shower once a week!... This is so unfair to the residents! The head staff and people who are in management should do the right thing and advocate for the residents for a properly staffed facility so the patients can have BETTER CARE! Instead of trying to fabricate stories just to look and to get a good name. Please pay me my money or I'll have to take legal action to get it. Whoever have their loved ones there should start looking into some of the care they're receiving!
Nov 18th, 2023